GP practices in Surrey and Sussex: access, ratings and patient survey
Surrey and Sussex covers 260 GP practices with 3,117,244 registered patients (September 2026). 78% of patients described their overall experience as good in the 2026 GP Patient Survey, the 17th highest of 36 ICBs (England: 77%). There are 2,031 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Results across Surrey and Sussex from 29,021 responses, against England.
| Survey question | Surrey and Sussex | England |
|---|---|---|
| Overall experience good | 78% | 77% |
| Easy to contact by phone | 55% | 57% |
| Easy to contact via the website | 59% | 58% |
| Easy to contact via the NHS App | 54% | 54% |
| Reception team helpful | 86% | 85% |
| Last contact good | 73% | 73% |
| Wait for appointment about right | 70% | 69% |
| Listened to well | 88% | 87% |
| Treated with care and concern | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% |
| Needs met | 91% | 90% |
There are 2,031 registered patients per full-time-equivalent qualified GP in Surrey and Sussex, close to England's 2,171. Practices recorded 521 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 45% of appointments took place on the day they were booked (England: 45%). 22% of registered patients are aged 65 or over (England: 19%).
| Measure | Surrey and Sussex | England |
|---|---|---|
| Patients per qualified GP | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 521 | 510 |
| Face-to-face appointments | 58% | 63% |
| Same day as booked | 45% | 45% |
| Did not attend | 4% | 4% |
| Patients aged 65 or over | 22% | 19% |
Patients per qualified GP by council area, for practices located in each.
| Council area | Practices | Registered patients | Patients per GP | Same-day appointments |
|---|---|---|---|---|
| Hastings | 8 | 100,997 | 3,710 | 44% |
| Crawley | 12 | 147,232 | 2,439 | 53% |
| Arun | 14 | 173,672 | 2,342 | 46% |
| Spelthorne | 10 | 107,872 | 2,242 | 45% |
| Woking | 12 | 122,177 | 2,235 | 50% |
| Elmbridge | 16 | 150,284 | 2,191 | 45% |
| Worthing | 8 | 119,219 | 2,171 | 46% |
| Wealden | 16 | 147,513 | 2,165 | 45% |
| Mid Sussex | 12 | 168,802 | 2,133 | 49% |
| Runnymede | 7 | 87,621 | 2,102 | 55% |
| Epsom and Ewell | 6 | 85,678 | 2,083 | 47% |
| Rother | 10 | 92,890 | 2,065 | 42% |
| Reigate and Banstead | 10 | 138,876 | 2,012 | 48% |
| Horsham | 13 | 153,885 | 1,996 | 49% |
| Surrey Heath | 8 | 112,690 | 1,994 | 45% |
| Guildford | 11 | 130,945 | 1,941 | 52% |
| Brighton and Hove | 30 | 319,482 | 1,909 | 42% |
| Waverley | 13 | 160,194 | 1,855 | 43% |
| Tandridge | 6 | 107,909 | 1,821 | 37% |
| Adur | 4 | 65,467 | 1,801 | 43% |
| Lewes | 7 | 113,642 | 1,764 | 36% |
| Mole Valley | 9 | 95,728 | 1,699 | 40% |
| Chichester | 11 | 117,570 | 1,672 | 39% |
| Eastbourne | 8 | 108,652 | 1,669 | 43% |
Among practices with at least 100 survey responses, Drs Parnell, Albardiaz, James and Dale has the highest share of patients rating their overall experience good (99%) and Chobham and West End Medical Practice the lowest (48%).
| Practice | Town | Overall experience good | Responses |
|---|---|---|---|
| Drs Parnell, Albardiaz, James and Dale | Rye | 99% | 126 |
| Groombridge and Hartfield Medical Group | East Sussex | 99% | 120 |
| Oldwood Surgery | Robertsbridge | 98% | 121 |
| Cornerways Surgery | Worthing | 97% | 119 |
| East Horsley Medical Centre | Leatherhead | 96% | 105 |
| Dr Karen Nevin & Partners | Woking | 96% | 104 |
| Riverbank Medical Centre | Midhurst | 96% | 119 |
| Lightwater Surgery | Lightwater | 95% | 108 |
| Medwyn Surgery | Dorking | 95% | 118 |
| Austen Road Surgery | Guildford | 95% | 106 |
| Hastings Old Town Surgery | Hastings | 61% | 103 |
| Park Crescent Health Centre | Brighton | 61% | 110 |
| The Park Surgery | Horsham | 59% | 113 |
| The Avenue Surgery | Brighton | 59% | 100 |
| Newhaven Medical Practice | Newhaven | 59% | 105 |
| York House Medical Centre | Woking | 57% | 111 |
| Dr Palit & Partners | Seaford | 55% | 122 |
| Sidley Medical Practice | Bexhill On Sea | 54% | 116 |
| Modality Mid Sussex | Crawley | 51% | 104 |
| Chobham and West End Medical Practice | Woking | 48% | 109 |
Relative to England, the register furthest above England's rate at practices in Surrey and Sussex is atrial fibrillation (2.7% against 2.2%), and the furthest below is palliative care (0.5% against 0.6%).
| Condition register | Age group | Surrey and Sussex (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% | 482,398 |
| Depression | 18+ yrs | 14.4% | 14.3% | 363,206 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 177,548 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 196,321 |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% | 127,001 |
| Cancer | All ages | 4.6% | 3.8% | 143,013 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 94,781 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 85,596 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 62,905 |
| COPD | All ages | 1.7% | 1.9% | 52,752 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 16,263 |
| Heart failure | All ages | 1.0% | 1.1% | 31,301 |
| Serious mental illness | All ages | 1.0% | 1.0% | 31,253 |
| Dementia | All ages | 0.9% | 0.8% | 29,487 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 20,854 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 18,887 |
| Learning disability | All ages | 0.6% | 0.6% | 17,549 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 16,169 |
| Palliative care | All ages | 0.5% | 0.6% | 14,259 |
- Alps Group PCN (4 practices)
- Arun Integrated Care (AIC) PCN Ltd (3 practices)
- Banstead Healthcare PCN (5 practices)
- Bexhill PCN (3 practices)
- Bognor Coastal Alliance PCN (3 practices)
- Bognor Community Partnership PCN (2 practices)
- Burgess Hill & Villages PCN (4 practices)
- Care Collaborative (Redhill) PCN (2 practices)
- Central Worthing Practices PCN (3 practices)
- Central and North Guildford PCN (3 practices)
- Chanctonbury PCN (4 practices)
- Chichester Alliance of Medical Practices PCN (8 practices)
- Cissbury Integrated Care PCN (4 practices)
- Coastal and South Downs PCN (2 practices)
- Cobham and Oxshott PCN (2 practices)
- Coco PCN (3 practices)
- Crawley Care Collaborative PCN (4 practices)
- Dean's and Central Brighton PCN (5 practices)
- Dorking PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- East Elmbridge PCN (7 practices)
- East Grinstead PCN (2 practices)
- East Waverley PCN (5 practices)
- Eastbourne East PCN (3 practices)
- Epsom PCN (6 practices)
- Farnham PCN (3 practices)
- Goldstone PCN (3 practices)
- Greater Wealden PCN (5 practices)
- Guildford East PCN (6 practices)
- Hailsham PCN (2 practices)
- Hastings & St Leonards PCN (8 practices)
- Haywards Heath Central PCN (2 practices)
- Haywards Heath Villages PCN (4 practices)
- Healthy Crawley PCN (4 practices)
- High Weald PCN (7 practices)
- Horsham Central PCN (2 practices)
- Horsham Collaborative PCN (4 practices)
- Lancing and Sompting PCN (3 practices)
- Leatherhead PCN (4 practices)
- North & Central Brighton PCN (4 practices)
- North Tandridge PCN (2 practices)
- Park and Orchard PCN (2 practices)
- Preston Park Community PCN (5 practices)
- Redhill Phoenix PCN (3 practices)
- Regis Healthcare PCN (4 practices)
- Rural North Chichester PCN (4 practices)
- Rural Rother PCN (7 practices)
- Sasse Network 1 PCN (4 practices)
- Sasse Network 2 PCN (5 practices)
- Sasse Network 3 PCN (4 practices)
- Seaford PCN (2 practices)
- South Crawley PCN (4 practices)
- South Tandridge PCN (3 practices)
- Surrey Heath PCN (7 practices)
- The Havens PCN (3 practices)
- Victoria Eastbourne PCN (4 practices)
- Walton Practices Confederation PCN (4 practices)
- Wb PCN (3 practices)
- West Hove PCN (4 practices)
- West of Waverley PCN (4 practices)
- Wham PCN (3 practices)
- Woking Wise 1 PCN (4 practices)
- Woking Wise 2 PCN (4 practices)
- Woking Wise 3 PCN (3 practices)
- Bath and North East Somerset, Swindon and Wiltshire (81% overall experience good)
- Birmingham and Solihull (73% overall experience good)
- Black Country (74% overall experience good)
- Bristol, North Somerset and South Gloucestershire (78% overall experience good)
- Central East (75% overall experience good)
- Cheshire and Merseyside (78% overall experience good)
- Cornwall and the Isles of Scilly (79% overall experience good)
- Coventry and Warwickshire (81% overall experience good)
- Derby and Derbyshire (76% overall experience good)
- Devon (79% overall experience good)
- Dorset (80% overall experience good)
- Essex (74% overall experience good)
- Gloucestershire (81% overall experience good)
- Greater Manchester (79% overall experience good)
- Hampshire and Isle of Wight (74% overall experience good)
- Herefordshire and Worcestershire (80% overall experience good)
- Humber and North Yorkshire (79% overall experience good)
- Kent and Medway (73% overall experience good)
- Lancashire and South Cumbria (78% overall experience good)
- Leicester, Leicestershire and Rutland (73% overall experience good)
- Lincolnshire (74% overall experience good)
- Norfolk and Suffolk (80% overall experience good)
- North East London (71% overall experience good)
- North East and North Cumbria (80% overall experience good)
- Northamptonshire (74% overall experience good)
- Nottingham and Nottinghamshire (74% overall experience good)
- Shropshire, Telford and Wrekin (77% overall experience good)
- Somerset (79% overall experience good)
- South East London (76% overall experience good)
- South West London (81% overall experience good)
- South Yorkshire (77% overall experience good)
- Staffordshire and Stoke-on-Trent (80% overall experience good)
- Thames Valley (76% overall experience good)
- West Yorkshire (76% overall experience good)
- West and North London (75% overall experience good)
How many GP practices are in Surrey and Sussex?
260, with 3,117,244 registered patients in September 2026.
How do patients rate GP practices in Surrey and Sussex?
78% described their overall experience as good in the 2026 GP Patient Survey, the 17th highest of 36 ICBs.
How many patients are there per GP in Surrey and Sussex?
2,031 per full-time-equivalent qualified GP, against 2,171 across England.
What share of GP appointments in Surrey and Sussex are face to face?
58%, against 63% across England.