Goldstone PCN: primary care network practices and patient survey
Goldstone PCN is a primary care network of 3 GP practices with 80,636 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,861 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Goldstone PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at WellBN to 93% at Trinity Medical Centre, with a median of 90% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Charter Medical Centre has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Trinity Medical Centre | 24,826 | 93% | 59% | Good | 2,136 |
| Charter Medical Centre | 31,978 | 90% | 71% | Good | 1,832 |
| WellBN | 23,832 | 68% | 37% | Good | 1,672 |
Results for the network as a whole, from 317 responses, against Surrey and Sussex and England.
| Survey question | Goldstone PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 57% | 55% | 57% |
| Easy to contact via the website | 70% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,861 registered patients per full-time-equivalent qualified GP in Goldstone PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 433 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 28% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Goldstone PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,861 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 433 | 521 | 510 |
| Face-to-face appointments | 61% | 58% | 63% |
| Same day as booked | 28% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 13% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Goldstone PCN is serious mental illness (1.6% against 1.0%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Goldstone PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.3% | 14.3% | 9,163 |
| High blood pressure | All ages | 9.1% | 15.2% | 7,455 |
| Asthma | 6+ yrs | 5.9% | 6.6% | 4,601 |
| Diabetes | 17+ yrs | 4.2% | 7.9% | 2,916 |
| Cancer | All ages | 2.9% | 3.8% | 2,372 |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% | 1,820 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 1,495 |
| Serious mental illness | All ages | 1.6% | 1.0% | 1,333 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 1,262 |
| COPD | All ages | 1.2% | 1.9% | 998 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 976 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 451 |
| Heart failure | All ages | 0.6% | 1.1% | 495 |
| Dementia | All ages | 0.6% | 0.8% | 471 |
| Learning disability | All ages | 0.6% | 0.6% | 449 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 340 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 84 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 255 |
| Palliative care | All ages | 0.2% | 0.6% | 204 |
- Dean's and Central Brighton PCN (5 practices)
- East & Central Brighton PCN (9 practices)
- North & Central Brighton PCN (4 practices)
- Preston Park Community PCN (5 practices)
- West Hove PCN (4 practices)
Which practices are in Goldstone PCN?
Charter Medical Centre, Trinity Medical Centre and WellBN.
How do patients rate Goldstone PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Goldstone PCN cover?
80,636 registered patients across 3 practices in September 2026.
How many patients per GP does Goldstone PCN have?
1,861 per full-time-equivalent qualified GP, against 2,171 across England.