West Hove PCN: primary care network practices and patient survey
West Hove PCN is a primary care network of 4 GP practices with 40,617 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,860 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in West Hove PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Wish Park Surgery to 83% at Portslade Health Centre Medical Practice, with a median of 79% (England: 77%). None differs from England by more than the survey's margin of error. Wish Park Surgery has the highest share finding it easy to get through by phone (57%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Portslade Health Centre Medical Practice | 11,264 | 83% | 50% | Good | 1,647 |
| Hove Medical Centre | 8,930 | 82% | 54% | Good | 1,782 |
| Mile Oak Medical Centre | 8,755 | 76% | 47% | Good | 1,507 |
| Wish Park Surgery | 11,668 | 73% | 57% | Good | 2,796 |
Results for the network as a whole, from 519 responses, against Surrey and Sussex and England.
| Survey question | West Hove PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 55% | 55% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
There are 1,860 registered patients per full-time-equivalent qualified GP in West Hove PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 472 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 41% of appointments took place on the day they were booked (England: 45%). 19% of registered patients are aged 65 or over (England: 19%).
| Measure | West Hove PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,860 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 472 | 521 | 510 |
| Face-to-face appointments | 59% | 58% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in West Hove PCN is copd (2.4% against 1.9%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | West Hove PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.8% | 14.3% | 4,336 |
| High blood pressure | All ages | 14.4% | 15.2% | 5,289 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 2,236 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 2,588 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,313 |
| Cancer | All ages | 3.7% | 3.8% | 1,347 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,028 |
| COPD | All ages | 2.4% | 1.9% | 872 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 794 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 681 |
| Serious mental illness | All ages | 1.1% | 1.0% | 389 |
| Heart failure | All ages | 0.9% | 1.1% | 317 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 253 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 236 |
| Dementia | All ages | 0.8% | 0.8% | 284 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 103 |
| Learning disability | All ages | 0.7% | 0.6% | 243 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 230 |
| Palliative care | All ages | 0.3% | 0.6% | 120 |
- Dean's and Central Brighton PCN (5 practices)
- East & Central Brighton PCN (9 practices)
- Goldstone PCN (3 practices)
- North & Central Brighton PCN (4 practices)
- Preston Park Community PCN (5 practices)
Which practices are in West Hove PCN?
Hove Medical Centre, Mile Oak Medical Centre, Portslade Health Centre Medical Practice and Wish Park Surgery.
How do patients rate West Hove PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does West Hove PCN cover?
40,617 registered patients across 4 practices in September 2026.
How many patients per GP does West Hove PCN have?
1,860 per full-time-equivalent qualified GP, against 2,171 across England.