Wish Park Surgery, Hove: patient reviews and CQC rating
Wish Park Surgery is a GP practice in Hove with 11,668 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 4.2 full-time-equivalent qualified GPs, or 2,796 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wish Park Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 27%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 5 practices in Hove with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (79%). 113 patients answered the survey (response rate 24%).
| Survey question | Wish Park Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 73% | 78% | 77% |
| Easy to contact by phone | 57% | 55% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 27% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 94% | 93% |
| Needs met | 81% | 91% | 90% |
CQC's overall rating for Wish Park Surgery is Good, published in May 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,668 patients were registered at Wish Park Surgery in September 2026, up 53.4% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,796 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.1 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 4.2 | 5.2 |
From June 2026 to August 2026 the practice recorded 6,286 appointments a month, or 539 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 52% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Wish Park Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 539 | 521 | 510 |
| Face to face | 52% | 58% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.5% | 15.2% |
| Depression | 18+ yrs | 8.0% | 14.3% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| COPD | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Wish Park Surgery, 191 Portland Road, Hove, BN3 5JA. Phone: 01273 729194. Website: www.wishpark.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Trinity Medical Centre | 1.3 km | 93% |
| Hove Medical Centre | 1.3 km | 82% |
| Portslade Health Centre Medical Practice | 1.7 km | 83% |
| Charter Medical Centre | 2.3 km | 90% |
| WellBN | 2.6 km | 68% |
- Hove Medical Centre (82% overall experience good)
- Mile Oak Medical Centre (76% overall experience good)
- Portslade Health Centre Medical Practice (83% overall experience good)
How do patients rate Wish Park Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Wish Park Surgery as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Wish Park Surgery?
11,668 patients were registered in September 2026, up 53.4% on a year earlier.
What is Wish Park Surgery's CQC rating?
Good overall, published in May 2019.
How many GPs does Wish Park Surgery have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,796 patients per GP against 2,171 across England.
Are appointments at Wish Park Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wish Park Surgery's phone number?
01273 729194.