Trinity Medical Centre, Hove: patient reviews and CQC rating
Trinity Medical Centre is a GP practice in Hove with 24,826 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 11.6 full-time-equivalent qualified GPs, or 2,136 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trinity Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 79%, above the England figure of 58%. Its result closest to England is the share who found it easy to get through to the practice by phone: 59%, against 57% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 5 practices in Hove with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (82%). 108 patients answered the survey (response rate 24%).
| Survey question | Trinity Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 59% | 55% | 57% |
| Easy to contact via the website | 79% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 1,104 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trinity Medical Centre is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (February 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,826 patients were registered at Trinity Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 11.6 full-time-equivalent qualified GPs, there are 2,136 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 6.7 nurses and 9.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.2 | 12.1 |
| August 2024 | 12.7 | 14.4 |
| August 2025 | 10.7 | 10.7 |
| August 2026 | 11.6 | 12.7 |
From June 2026 to August 2026 the practice recorded 7,644 appointments a month, or 308 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 20% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Trinity Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 308 | 521 | 510 |
| Face to face | 82% | 58% | 63% |
| Same day as booked | 20% | 45% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for osteoporosis (0.4% against 1.2%), diabetes (4.4% against 7.9%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 16.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.7% | 14.3% |
| High blood pressure | All ages | 10.2% | 15.2% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Diabetes | 17+ yrs | 4.4% | 7.9% |
| Cancer | All ages | 3.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Trinity Medical Centre, 1 Goldstone Villas, Hove, BN3 3AT. Phone: 01273 744910.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Charter Medical Centre | 1.1 km | 90% |
| Wish Park Surgery | 1.3 km | 73% |
| WellBN | 1.3 km | 68% |
| Montpelier Surgery | 1.7 km | 91% |
| The Seven Dials Medical Centre | 1.7 km | 92% |
- Charter Medical Centre (90% overall experience good)
- WellBN (68% overall experience good)
How do patients rate Trinity Medical Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Trinity Medical Centre as good, above the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at Trinity Medical Centre?
24,826 patients were registered in September 2026, down 1.6% on a year earlier.
What is Trinity Medical Centre's CQC rating?
Good overall, published in February 2020.
How many GPs does Trinity Medical Centre have?
11.6 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 2,136 patients per GP against 2,171 across England.
Are appointments at Trinity Medical Centre face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trinity Medical Centre's phone number?
01273 744910.