The Seven Dials Medical Centre, Brighton: patient reviews and CQC rating
The Seven Dials Medical Centre is a GP practice in Brighton with 6,444 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 2.4 full-time-equivalent qualified GPs, or 2,685 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Seven Dials Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 25 practices in Brighton with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (79%). 101 patients answered the survey (response rate 22%).
| Survey question | The Seven Dials Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 76% | 55% | 57% |
| Easy to contact via the website | 48% | 59% | 58% |
| Easy to contact via the NHS App | 45% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 136 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Seven Dials Medical Centre is Good, published in January 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,444 patients were registered at The Seven Dials Medical Centre in September 2026, down 8.5% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,685 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.6 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,183 appointments a month, or 339 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 48% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Seven Dials Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 339 | 521 | 510 |
| Face to face | 88% | 58% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and chronic kidney disease (1.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.0% | 14.3% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.6% | 74.9% |
The Seven Dials Medical Centre, 24 Montpelier Crescent, Brighton, BN1 3JJ. Phone: 01273 773089. Website: www.thesevendialsmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Montpelier Surgery | 0.3 km | 91% |
| Brighton Station Health Centre | 0.5 km | 70% |
| Charter Medical Centre | 0.7 km | 90% |
| WellBN | 0.8 km | 68% |
| St Peter's Medical Centre | 0.9 km | 75% |
- Carden Surgery (94% overall experience good)
- Montpelier Surgery (91% overall experience good)
- University of Sussex Health Centre (70% overall experience good)
How do patients rate The Seven Dials Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of The Seven Dials Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at The Seven Dials Medical Centre?
6,444 patients were registered in September 2026, down 8.5% on a year earlier.
What is The Seven Dials Medical Centre's CQC rating?
Good overall, published in January 2019.
How many GPs does The Seven Dials Medical Centre have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,685 patients per GP against 2,171 across England.
Are appointments at The Seven Dials Medical Centre face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Seven Dials Medical Centre's phone number?
01273 773089.