Brighton Station Health Centre, Brighton: patient reviews and CQC rating

Brighton Station Health Centre is a GP practice in Brighton with 8,689 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 6.1 full-time-equivalent qualified GPs, or 1,432 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Brighton Station Health Centre

Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 21st of the 25 practices in Brighton with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (78%). 122 patients answered the survey (response rate 12%).

Survey questionBrighton Station Health CentreSurrey and SussexEngland
Overall experience good70%78%77%
Easy to contact by phone65%55%57%
Easy to contact via the website57%59%58%
Easy to contact via the NHS App51%54%54%
Reception team helpful84%86%85%
Last contact good74%73%73%
Wait for appointment about right58%70%69%
Listened to well83%88%87%
Treated with care and concern77%88%86%
Confidence and trust in the clinician90%94%93%
Needs met86%91%90%

CQC's overall rating for Brighton Station Health Centre is Good, published in August 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2018).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

8,689 patients were registered at Brighton Station Health Centre in September 2026, down 7.9% on a year earlier (England: down 1.1%).

4% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 1,432 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 9.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20236.36.3
August 20246.36.3
August 20256.36.3
August 20266.16.1

From June 2026 to August 2026 the practice recorded 4,999 appointments a month, or 575 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 57% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

73% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

MeasureBrighton Station Health CentreSurrey and SussexEngland
Appointments per 1,000 patients a month575521510
Face to face69%58%63%
Same day as booked57%45%45%
More than 28 days after booking1%6%5%
Did not attend6%4%4%

Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), dementia (0.0% against 0.8%) and chronic kidney disease (0.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 77.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs15.7%14.3%
Asthma6+ yrs3.9%6.6%
High blood pressureAll ages3.2%15.2%
Diabetes17+ yrs2.0%7.9%
Serious mental illnessAll ages1.3%1.0%
CancerAll ages0.9%3.8%
Coronary heart diseaseAll ages0.5%3.0%
Chronic kidney disease18+ yrs0.5%4.6%
COPDAll ages0.5%1.9%
Atrial fibrillationAll ages0.4%2.2%
Epilepsy18+ yrs0.4%0.8%
Stroke and TIAAll ages0.3%1.9%
Learning disabilityAll ages0.2%0.6%
Rheumatoid arthritis16+ yrs0.2%0.8%
Heart failureAll ages0.2%1.1%
Osteoporosis50+ yrs0.2%1.2%
Peripheral arterial diseaseAll ages0.1%0.6%
DementiaAll ages0.0%0.8%
Palliative careAll ages0.0%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2560.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2552.6%72.2%
Cervical screening (women aged 25 to 49)2023/2445.9%67.5%
Cervical screening (women aged 50 to 64)2023/2459.0%74.9%

50% of the practice's patients live in the BN1 postcode district, followed by BN2 (33%), BN3 (13%) and BN41 (1%). 97% live in Brighton and Hove, the council area the practice is in.

Postcode districtRegistered patientsShare
BN14,46150%
BN22,88533%
BN31,11513%
BN41911%

How do patients rate Brighton Station Health Centre?

In the 2026 GP Patient Survey, 70% of patients described their overall experience of Brighton Station Health Centre as good, against 77% across England. 65% found it easy to get through by phone.

How many patients are registered at Brighton Station Health Centre?

8,689 patients were registered in September 2026, down 7.9% on a year earlier.

What is Brighton Station Health Centre's CQC rating?

Good overall, published in August 2019.

How many GPs does Brighton Station Health Centre have?

6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,432 patients per GP against 2,171 across England.

Are appointments at Brighton Station Health Centre face to face?

69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Brighton Station Health Centre's phone number?

0333 321 0946.

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Cite this page

<a href="https://localgps.co.uk/brighton/brighton-station-health-centre">https://localgps.co.uk/brighton/brighton-station-health-centre</a>