University of Sussex Health Centre, Brighton: patient reviews and CQC rating
University of Sussex Health Centre is a GP practice in Brighton with 14,386 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,612 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about University of Sussex Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, against 57% across England. Its weakest is the share who said their needs were met at their last appointment: 79%, below the England figure of 90%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 22nd of the 25 practices in Brighton with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (80%). 61 patients answered the survey (response rate 6%).
| Survey question | University of Sussex Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 67% | 55% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 76% | 88% | 86% |
| Confidence and trust in the clinician | 84% | 94% | 93% |
| Needs met | 79% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 34 responses rated the practice good or very good (England: 92%).
CQC's overall rating for University of Sussex Health Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,386 patients were registered at University of Sussex Health Centre in September 2026, down 13.6% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,612 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 5.8 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 4.3 |
| August 2024 | 4.3 | 4.3 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 5.5 | 5.5 |
From June 2026 to August 2026 the practice recorded 3,651 appointments a month, or 254 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | University of Sussex Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 254 | 521 | 510 |
| Face to face | 30% | 58% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.0% against 0.8%), heart failure (0.0% against 1.1%) and peripheral arterial disease (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.9% | 14.3% |
| Asthma | 6+ yrs | 2.5% | 6.6% |
| High blood pressure | All ages | 0.8% | 15.2% |
| Diabetes | 17+ yrs | 0.5% | 7.9% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Cancer | All ages | 0.2% | 3.8% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Chronic kidney disease | 18+ yrs | 0.1% | 4.6% |
| Stroke and TIA | All ages | 0.1% | 1.9% |
| Coronary heart disease | All ages | 0.1% | 3.0% |
| Atrial fibrillation | All ages | 0.1% | 2.2% |
| COPD | All ages | 0.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Heart failure | All ages | 0.0% | 1.1% |
| Learning disability | All ages | 0.0% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Dementia | All ages | 0.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 20.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 59.1% | 74.9% |
University of Sussex Health Centre, Health Centre,, University of Sussex, Falmer,, Brighton, BN1 9RW. Phone: 01273 249049. Website: www.unimed.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carden Surgery | 2.8 km | 94% |
| Warmdene Surgery | 2.8 km | 90% |
| The Avenue Surgery | 3.2 km | 59% |
| Woodingdean Medical Centre | 3.7 km | 72% |
| School House Surgery | 3.9 km | 68% |
| Foundry Healthcare Lewes | 7.1 km | 77% |
- Carden Surgery (94% overall experience good)
- Montpelier Surgery (91% overall experience good)
- The Seven Dials Medical Centre (92% overall experience good)
How do patients rate University of Sussex Health Centre?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of University of Sussex Health Centre as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at University of Sussex Health Centre?
14,386 patients were registered in September 2026, down 13.6% on a year earlier.
What is University of Sussex Health Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does University of Sussex Health Centre have?
5.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,612 patients per GP against 2,171 across England.
Are appointments at University of Sussex Health Centre face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is University of Sussex Health Centre's phone number?
01273 249049.