The Avenue Surgery, Brighton: patient reviews and CQC rating
The Avenue Surgery is a GP practice in Brighton with 6,459 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 3.4 full-time-equivalent qualified GPs, or 1,924 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Avenue Surgery
Its best result against England is the share who said they were treated with care and concern: 90%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 14%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 25th of the 25 practices in Brighton with 50 or more responses. 19% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (52%). 100 patients answered the survey (response rate 19%).
| Survey question | The Avenue Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 59% | 78% | 77% |
| Easy to contact by phone | 19% | 55% | 57% |
| Easy to contact via the website | 26% | 59% | 58% |
| Easy to contact via the NHS App | 14% | 54% | 54% |
| Reception team helpful | 67% | 86% | 85% |
| Last contact good | 42% | 73% | 73% |
| Wait for appointment about right | 44% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Avenue Surgery is Good, published in February 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,459 patients were registered at The Avenue Surgery in September 2026, up 4.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,924 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 4,887 appointments a month, or 757 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 71% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Avenue Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 757 | 521 | 510 |
| Face to face | 36% | 58% | 63% |
| Same day as booked | 71% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), COPD (3.2% against 1.9%) and serious mental illness (1.7% against 1.0%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.3% against 0.8%) and cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 37.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
The Avenue Surgery, 1 The Avenue, South Moulsecoomb, Brighton, BN2 4GF. Phone: 01273 604220.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| School House Surgery | 1.2 km | 68% |
| Park Crescent Health Centre | 1.7 km | 61% |
| Dr David Supple and Partners | 2.0 km | 73% |
| The Haven Practice | 2.1 km | 91% |
| St Peter's Medical Centre | 2.1 km | 75% |
- Brighton Station Health Centre (70% overall experience good)
- Saltdean and Rottingdean Medical Practice (74% overall experience good)
- School House Surgery (68% overall experience good)
- Ship Street Surgery (90% overall experience good)
How do patients rate The Avenue Surgery?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of The Avenue Surgery as good, below the England figure of 77%. 19% found it easy to get through by phone.
How many patients are registered at The Avenue Surgery?
6,459 patients were registered in September 2026, up 4.5% on a year earlier.
What is The Avenue Surgery's CQC rating?
Good overall, published in February 2018.
How many GPs does The Avenue Surgery have?
3.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,924 patients per GP against 2,171 across England.
Are appointments at The Avenue Surgery face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Avenue Surgery's phone number?
01273 604220.