Ship Street Surgery, Brighton: patient reviews and CQC rating
Ship Street Surgery is a GP practice in Brighton with 2,648 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.5 full-time-equivalent qualified GPs, or 1,742 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ship Street Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 9th of the 25 practices in Brighton with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (87%). 108 patients answered the survey (response rate 17%).
| Survey question | Ship Street Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 90% | 78% | 77% |
| Easy to contact by phone | 82% | 55% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 87% | 73% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Ship Street Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,648 patients were registered at Ship Street Surgery in September 2026, down 11.3% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 1,742 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.3 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 997 appointments a month, or 377 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 34% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Ship Street Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 521 | 510 |
| Face to face | 67% | 58% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.1% against 0.6%), dementia (0.1% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 7.1% | 15.2% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Diabetes | 17+ yrs | 3.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| COPD | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.1% | 0.8% |
| Dementia | All ages | 0.1% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.9% | 74.9% |
Ship Street Surgery, 65-67 Ship Street, Brighton, BN1 1AE. Phone: 01273 778622.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pavilion Surgery | 0.4 km | 91% |
| Regency Surgery | 0.4 km | 80% |
| Ardingly Court Surgery | 0.6 km | 92% |
| Arch Healthcare | 0.7 km | 100% |
| Brighton Station Health Centre | 0.7 km | 70% |
- Brighton Station Health Centre (70% overall experience good)
- Saltdean and Rottingdean Medical Practice (74% overall experience good)
- School House Surgery (68% overall experience good)
- The Avenue Surgery (59% overall experience good)
How do patients rate Ship Street Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Ship Street Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Ship Street Surgery?
2,648 patients were registered in September 2026, down 11.3% on a year earlier.
What is Ship Street Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Ship Street Surgery have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,742 patients per GP against 2,171 across England.
Are appointments at Ship Street Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ship Street Surgery's phone number?
01273 778622.