Regency Surgery, Brighton: patient reviews and CQC rating
Regency Surgery is a GP practice in Brighton with 5,106 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 2.0 full-time-equivalent qualified GPs, or 2,523 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Regency Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 15th of the 25 practices in Brighton with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 93 patients answered the survey (response rate 21%).
| Survey question | Regency Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 79% | 55% | 57% |
| Easy to contact via the website | 72% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
CQC's overall rating for Regency Surgery is Good, published in September 2023. All 5 key questions are rated Good. Its previous overall rating was Inadequate (March 2023).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,106 patients were registered at Regency Surgery in September 2026, down 13.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,523 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.9 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 3.3 |
| August 2024 | 2.7 | 4.6 |
| August 2025 | 2.1 | 2.8 |
| August 2026 | 2.0 | 3.1 |
From June 2026 to August 2026 the practice recorded 1,363 appointments a month, or 267 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 26% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Regency Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 267 | 521 | 510 |
| Face to face | 90% | 58% | 63% |
| Same day as booked | 26% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%). It has a lower share for dementia (0.2% against 0.8%), diabetes (3.9% against 7.9%) and chronic kidney disease (2.7% against 4.6%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.9% | 14.3% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Diabetes | 17+ yrs | 3.9% | 7.9% |
| Cancer | All ages | 3.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| COPD | All ages | 1.6% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Palliative care | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.7% | 74.9% |
Regency Surgery, 4 Old Steine, Brighton, BN1 1FZ. Phone: 01273 600103. Website: www.regencysurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pavilion Surgery | 0.0 km | 91% |
| Ardingly Court Surgery | 0.2 km | 92% |
| Ship Street Surgery | 0.4 km | 90% |
| Arch Healthcare | 0.4 km | 100% |
| Brighton Station Health Centre | 0.8 km | 70% |
- Arch Healthcare (100% overall experience good)
- Ardingly Court Surgery (92% overall experience good)
- Park Crescent Health Centre (61% overall experience good)
- Pavilion Surgery (91% overall experience good)
- St Peter's Medical Centre (75% overall experience good)
- The Broadway Surgery (85% overall experience good)
- Wellsbourne Health Centre (83% overall experience good)
- Woodingdean Medical Centre (72% overall experience good)
How do patients rate Regency Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Regency Surgery as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Regency Surgery?
5,106 patients were registered in September 2026, down 13.7% on a year earlier.
What is Regency Surgery's CQC rating?
Good overall, published in September 2023.
How many GPs does Regency Surgery have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,523 patients per GP against 2,171 across England.
Are appointments at Regency Surgery face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Regency Surgery's phone number?
01273 600103.