Saltdean and Rottingdean Medical Practice, Brighton: patient reviews and CQC rating
Saltdean and Rottingdean Medical Practice is a GP practice in Brighton with 12,804 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in February 2023. It has 6.8 full-time-equivalent qualified GPs, or 1,873 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Saltdean and Rottingdean Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 18th of the 25 practices in Brighton with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (72%). 100 patients answered the survey (response rate 32%).
| Survey question | Saltdean and Rottingdean Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 52% | 55% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 55% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 292 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Saltdean and Rottingdean Medical Practice is Requires Improvement, published in February 2023. 2 key questions are rated differently: Caring Good and Responsive Good. It held the same rating in the report before (June 2019).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
12,804 patients were registered at Saltdean and Rottingdean Medical Practice in September 2026, almost the same as a year earlier.
30% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,873 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.6 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 5.6 |
| August 2024 | 5.6 | 5.6 |
| August 2025 | 6.2 | 6.2 |
| August 2026 | 6.8 | 6.8 |
From June 2026 to August 2026 the practice recorded 5,795 appointments a month, or 453 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 27% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Saltdean and Rottingdean Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 453 | 521 | 510 |
| Face to face | 72% | 58% | 63% |
| Same day as booked | 27% | 45% | 45% |
| More than 28 days after booking | 13% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%), chronic kidney disease (7.8% against 4.6%) and stroke or TIA (3.0% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), depression (10.6% against 14.3%) and COPD (1.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 11.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.5% | 74.9% |
Saltdean and Rottingdean Medical Practice, Grand Ocean Medical Centre, Longridge Avenue, Saltdean, Brighton, BN2 8BU. Phone: 01273 305723.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| HavensHealth | 2.6 km | 74% |
| Woodingdean Medical Centre | 4.9 km | 72% |
| The Broadway Surgery | 5.6 km | 85% |
| Wellsbourne Health Centre | 5.6 km | 83% |
| Quayside Medical Practice | 6.1 km | 74% |
- Brighton Station Health Centre (70% overall experience good)
- School House Surgery (68% overall experience good)
- Ship Street Surgery (90% overall experience good)
- The Avenue Surgery (59% overall experience good)
How do patients rate Saltdean and Rottingdean Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Saltdean and Rottingdean Medical Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Saltdean and Rottingdean Medical Practice?
12,804 patients were registered in September 2026, down 0.1% on a year earlier.
What is Saltdean and Rottingdean Medical Practice's CQC rating?
Requires Improvement overall, published in February 2023.
How many GPs does Saltdean and Rottingdean Medical Practice have?
6.8 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,873 patients per GP against 2,171 across England.
Are appointments at Saltdean and Rottingdean Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Saltdean and Rottingdean Medical Practice's phone number?
01273 305723.