Portslade Health Centre Medical Practice, Brighton: patient reviews and CQC rating
Portslade Health Centre Medical Practice is a GP practice in Brighton with 11,264 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2015. It has 6.8 full-time-equivalent qualified GPs, or 1,647 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Portslade Health Centre Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 12th of the 25 practices in Brighton with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (81%). 92 patients answered the survey (response rate 25%).
| Survey question | Portslade Health Centre Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 50% | 55% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 180 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Portslade Health Centre Medical Practice is Good, published in December 2015. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,264 patients were registered at Portslade Health Centre Medical Practice in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,647 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.0 nurses and 7.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 10.4 |
| August 2024 | 9.5 | 13.3 |
| August 2025 | 6.8 | 7.7 |
| August 2026 | 6.8 | 10.7 |
From June 2026 to August 2026 the practice recorded 5,057 appointments a month, or 449 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 33% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Portslade Health Centre Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 521 | 510 |
| Face to face | 72% | 58% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%). It has a lower share for osteoporosis (0.7% against 1.2%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 21.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.9% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
Portslade Health Centre Medical Practice, Church Road, Portslade, Brighton, BN41 1LX. Phone: 01273 431031. Website: www.portsladehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wish Park Surgery | 1.7 km | 73% |
| Hove Medical Centre | 1.8 km | 82% |
| Mile Oak Medical Centre | 2.2 km | 76% |
| Trinity Medical Centre | 2.9 km | 93% |
| Charter Medical Centre | 4.0 km | 90% |
- Hove Medical Centre (82% overall experience good)
- Mile Oak Medical Centre (76% overall experience good)
- Wish Park Surgery (73% overall experience good)
How do patients rate Portslade Health Centre Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Portslade Health Centre Medical Practice as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Portslade Health Centre Medical Practice?
11,264 patients were registered in September 2026, down 0.5% on a year earlier.
What is Portslade Health Centre Medical Practice's CQC rating?
Good overall, published in December 2015.
How many GPs does Portslade Health Centre Medical Practice have?
6.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,647 patients per GP against 2,171 across England.
Are appointments at Portslade Health Centre Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Portslade Health Centre Medical Practice's phone number?
01273 431031.