York Road PCN: primary care network practices and patient survey
York Road PCN is a primary care network of 3 GP practices with 32,642 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England. Its practices have 2,012 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in York Road PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at The Garden Surgery to 87% at Shaftesbury Medical Centre, with a median of 77% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Shaftesbury Medical Centre has the highest share finding it easy to get through by phone (54%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Shaftesbury Medical Centre | 18,234 | 87% | 54% | Good | 2,058 |
| The Medical Centre | 8,225 | 77% | 54% | Good | 1,881 |
| The Garden Surgery | 6,183 | 70% | 47% | Good | 2,068 |
Results for the network as a whole, from 293 responses, against West Yorkshire and England.
| Survey question | York Road PCN | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 53% | 53% | 57% |
| Easy to contact via the website | 59% | 54% | 58% |
| Easy to contact via the NHS App | 45% | 52% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
There are 2,012 registered patients per full-time-equivalent qualified GP in York Road PCN, close to England's 2,171 and West Yorkshire's 2,162. Practices recorded 803 appointments a month per 1,000 patients (England: 510), 37% of them face to face. 58% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | York Road PCN | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,012 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 803 | 579 | 510 |
| Face-to-face appointments | 37% | 66% | 63% |
| Same day as booked | 58% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 18% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in York Road PCN is copd (3.4% against 1.9%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | York Road PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.5% | 14.3% | 5,020 |
| High blood pressure | All ages | 19.0% | 15.2% | 6,262 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 2,330 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 2,405 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,052 |
| Cancer | All ages | 3.8% | 3.8% | 1,262 |
| COPD | All ages | 3.4% | 1.9% | 1,129 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,081 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 724 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 708 |
| Heart failure | All ages | 1.3% | 1.1% | 432 |
| Serious mental illness | All ages | 1.1% | 1.0% | 347 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 248 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 318 |
| Dementia | All ages | 0.9% | 0.8% | 286 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 228 |
| Learning disability | All ages | 0.8% | 0.6% | 249 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 76 |
| Palliative care | All ages | 0.5% | 0.6% | 171 |
- Armley PCN (3 practices)
- Beeston PCN (4 practices)
- Bramley, Wortley & Middleton PCN (3 practices)
- Burmantofts, Harehills & Richmond Hill PCN (11 practices)
- Central North Leeds PCN (4 practices)
- Chapeltown PCN (3 practices)
- Crossgates PCN (3 practices)
- Five Towns PCN (4 practices)
- Holt Park PCN (2 practices)
- Ls25/Ls26 PCN (7 practices)
- Lsmp and the Light PCN (2 practices)
- Middleton and Hunslet PCN (4 practices)
Which practices are in York Road PCN?
Shaftesbury Medical Centre, The Garden Surgery and The Medical Centre.
How do patients rate York Road PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does York Road PCN cover?
32,642 registered patients across 3 practices in September 2026.
How many patients per GP does York Road PCN have?
2,012 per full-time-equivalent qualified GP, against 2,171 across England.