Five Towns PCN: primary care network practices and patient survey
Five Towns PCN is a primary care network of 4 GP practices with 56,575 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,681 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Five Towns PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Pinfold Lane Surgery to 83% at Patience Lane Surgery, with a median of 74% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Patience Lane Surgery has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Patience Lane Surgery | 3,838 | 83% | 80% | Good | 3,992 |
| Castleford Medical Practice | 8,503 | 79% | 63% | Good | 2,779 |
| King's Medical Practice | 14,467 | 69% | 40% | Good | 1,993 |
| Pinfold Lane Surgery | 29,767 | 66% | 30% | Good | 3,030 |
Results for the network as a whole, from 418 responses, against West Yorkshire and England.
| Survey question | Five Towns PCN | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 40% | 53% | 57% |
| Easy to contact via the website | 44% | 54% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 84% | 84% | 85% |
| Last contact good | 62% | 70% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
There are 2,681 registered patients per full-time-equivalent qualified GP in Five Towns PCN, more than England's 2,171 and West Yorkshire's 2,162. Practices recorded 804 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Five Towns PCN | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,681 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 804 | 579 | 510 |
| Face-to-face appointments | 46% | 66% | 63% |
| Same day as booked | 50% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 18% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Five Towns PCN is palliative care (0.8% against 0.6%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Five Towns PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% | 10,069 |
| Depression | 18+ yrs | 15.6% | 14.3% | 7,083 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 4,028 |
| Asthma | 6+ yrs | 8.2% | 6.6% | 4,379 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 2,881 |
| Cancer | All ages | 3.6% | 3.8% | 2,082 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,851 |
| COPD | All ages | 2.5% | 1.9% | 1,450 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,240 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 1,237 |
| Heart failure | All ages | 1.1% | 1.1% | 611 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 414 |
| Dementia | All ages | 0.9% | 0.8% | 517 |
| Palliative care | All ages | 0.8% | 0.6% | 484 |
| Serious mental illness | All ages | 0.8% | 1.0% | 483 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 367 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 415 |
| Learning disability | All ages | 0.5% | 0.6% | 281 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 46 |
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- Beeston PCN (4 practices)
- Bramley, Wortley & Middleton PCN (3 practices)
- Brigantes PCN (6 practices)
- Burmantofts, Harehills & Richmond Hill PCN (11 practices)
- Central North Leeds PCN (4 practices)
- Chapeltown PCN (3 practices)
- Crossgates PCN (3 practices)
- Holt Park PCN (2 practices)
- Ls25/Ls26 PCN (7 practices)
- Lsmp and the Light PCN (2 practices)
- Middleton and Hunslet PCN (4 practices)
Which practices are in Five Towns PCN?
Castleford Medical Practice, King's Medical Practice, Patience Lane Surgery and Pinfold Lane Surgery.
How do patients rate Five Towns PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Five Towns PCN cover?
56,575 registered patients across 4 practices in September 2026.
How many patients per GP does Five Towns PCN have?
2,681 per full-time-equivalent qualified GP, against 2,171 across England.