Pinfold Lane Surgery, Leeds: patient reviews and CQC rating
Pinfold Lane Surgery is a GP practice in Leeds with 29,767 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 9.8 full-time-equivalent qualified GPs, or 3,030 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pinfold Lane Surgery
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 68th of the 71 practices in Leeds with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (61%). 114 patients answered the survey (response rate 24%).
| Survey question | Pinfold Lane Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 30% | 53% | 57% |
| Easy to contact via the website | 45% | 54% | 58% |
| Easy to contact via the NHS App | 32% | 52% | 54% |
| Reception team helpful | 83% | 84% | 85% |
| Last contact good | 53% | 70% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 86% of 820 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Pinfold Lane Surgery is Good, published in March 2020. All 5 key questions are rated Good. Its previous overall rating was Outstanding (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
29,767 patients were registered at Pinfold Lane Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 3,030 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 16.8 nurses and 8.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.1 | 16.1 |
| August 2024 | 9.9 | 16.5 |
| August 2025 | 10.0 | 18.5 |
| August 2026 | 9.8 | 14.9 |
From June 2026 to August 2026 the practice recorded 27,523 appointments a month, or 925 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 54% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Pinfold Lane Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 925 | 579 | 510 |
| Face to face | 30% | 66% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), chronic kidney disease (7.3% against 4.6%) and COPD (2.7% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%) and a learning disability (0.5% against 0.6%). The practice's patients live in areas with an average deprivation score of 28.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% |
| Depression | 18+ yrs | 17.9% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Pinfold Lane Surgery, Pinfold Lane, Mickletown Methley, Leeds, LS26 9AA. Phone: 01977 664141. Website: www.healthcarefirst.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Nova Scotia Medical Centre | 1.8 km | 80% |
| Dr N A Nayyar & Partners - Riverside Medical Centre | 2.5 km | 76% |
| Castleford Medical Practice | 2.8 km | 79% |
| Henry Moore Clinic | 3.1 km | 88% |
| Kippax Hall Surgery | 3.7 km | 85% |
- Castleford Medical Practice (79% overall experience good)
- King's Medical Practice (69% overall experience good)
- Patience Lane Surgery (83% overall experience good)
How do patients rate Pinfold Lane Surgery?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Pinfold Lane Surgery as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Pinfold Lane Surgery?
29,767 patients were registered in September 2026, down 1.1% on a year earlier.
What is Pinfold Lane Surgery's CQC rating?
Good overall, published in March 2020.
How many GPs does Pinfold Lane Surgery have?
9.8 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 3,030 patients per GP against 2,171 across England.
Are appointments at Pinfold Lane Surgery face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pinfold Lane Surgery's phone number?
01977 664141.