Dr N A Nayyar & Partners - Riverside Medical Centre, Castleford: patient reviews and CQC rating
Dr N A Nayyar & Partners - Riverside Medical Centre is a GP practice in Castleford with 11,560 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,093 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr N A Nayyar & Partners - Riverside Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 62%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 5 practices in Castleford with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (63%). 111 patients answered the survey (response rate 26%).
| Survey question | Dr N A Nayyar & Partners - Riverside Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 42% | 53% | 57% |
| Easy to contact via the website | 62% | 54% | 58% |
| Easy to contact via the NHS App | 56% | 52% | 54% |
| Reception team helpful | 70% | 84% | 85% |
| Last contact good | 66% | 70% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 79% of 101 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr N A Nayyar & Partners - Riverside Medical Centre is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,560 patients were registered at Dr N A Nayyar & Partners - Riverside Medical Centre in September 2026, down 0.8% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,093 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.1 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 7.5 |
| August 2024 | 5.4 | 7.3 |
| August 2025 | 6.2 | 9.1 |
| August 2026 | 5.5 | 8.2 |
From June 2026 to August 2026 the practice recorded 5,607 appointments a month, or 485 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 41% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr N A Nayyar & Partners - Riverside Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 579 | 510 |
| Face to face | 86% | 66% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 18% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.1% against 1.9%), chronic kidney disease (7.5% against 4.6%) and high blood pressure (22.1% against 15.2%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 28.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.8 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.1% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Dr N A Nayyar & Partners - Riverside Medical Centre, Savile Road, Castleford, WF10 1PH. Phone: 01977 554831. Website: www.riversidemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Castleford Medical Practice | 0.4 km | 79% |
| Henry Moore Clinic | 0.8 km | 88% |
| Nova Scotia Medical Centre | 2.4 km | 80% |
| Pinfold Lane Surgery | 2.5 km | 66% |
| Tieve Tara Medical Centre | 2.9 km | 65% |
- Dr R Gupta & Dr H Parikh (96% overall experience good)
- Henry Moore Clinic (88% overall experience good)
- St Thomas Road Surgery (85% overall experience good)
- Station Lane Medical Centre (95% overall experience good)
- Tieve Tara Medical Centre (65% overall experience good)
How do patients rate Dr N A Nayyar & Partners - Riverside Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Dr N A Nayyar & Partners - Riverside Medical Centre as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Dr N A Nayyar & Partners - Riverside Medical Centre?
11,560 patients were registered in September 2026, down 0.8% on a year earlier.
What is Dr N A Nayyar & Partners - Riverside Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Dr N A Nayyar & Partners - Riverside Medical Centre have?
5.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,093 patients per GP against 2,171 across England.
Are appointments at Dr N A Nayyar & Partners - Riverside Medical Centre face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr N A Nayyar & Partners - Riverside Medical Centre's phone number?
01977 554831.