Dr R Gupta & Dr H Parikh, Normanton: patient reviews and CQC rating
Dr R Gupta & Dr H Parikh is a GP practice in Normanton with 5,843 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 2.0 full-time-equivalent qualified GPs, or 2,922 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr R Gupta & Dr H Parikh
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 3 practices in Normanton with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (93%). 89 patients answered the survey (response rate 25%).
| Survey question | Dr R Gupta & Dr H Parikh | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 96% | 76% | 77% |
| Easy to contact by phone | 83% | 53% | 57% |
| Easy to contact via the website | 67% | 54% | 58% |
| Easy to contact via the NHS App | 84% | 52% | 54% |
| Reception team helpful | 99% | 84% | 85% |
| Last contact good | 94% | 70% | 73% |
| Wait for appointment about right | 91% | 70% | 69% |
| Listened to well | 95% | 87% | 87% |
| Treated with care and concern | 92% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
CQC's overall rating for Dr R Gupta & Dr H Parikh is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,843 patients were registered at Dr R Gupta & Dr H Parikh in September 2026, up 3.3% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,922 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.6 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,994 appointments a month, or 512 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 30% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr R Gupta & Dr H Parikh | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 512 | 579 | 510 |
| Face to face | 90% | 66% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.7% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and chronic kidney disease (6.8% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.3% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 30.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Dr R Gupta & Dr H Parikh, Newland Surgery, Newland Lane, Normanton, WF6 1QD. Phone: 01924 220256. Website: www.thenewlandsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| King's Medical Practice | 0.7 km | 69% |
| Patience Lane Surgery | 1.1 km | 83% |
| Eastmoor Health Centre | 3.5 km | 74% |
| Stanley Health Centre | 4.0 km | 65% |
| Crofton and Sharlston Medical Practice | 4.3 km | 95% |
- Dr N A Nayyar & Partners - Riverside Medical Centre (76% overall experience good)
- Henry Moore Clinic (88% overall experience good)
- St Thomas Road Surgery (85% overall experience good)
- Station Lane Medical Centre (95% overall experience good)
- Tieve Tara Medical Centre (65% overall experience good)
How do patients rate Dr R Gupta & Dr H Parikh?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Dr R Gupta & Dr H Parikh as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Dr R Gupta & Dr H Parikh?
5,843 patients were registered in September 2026, up 3.3% on a year earlier.
What is Dr R Gupta & Dr H Parikh's CQC rating?
Good overall, published in March 2016.
How many GPs does Dr R Gupta & Dr H Parikh have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,922 patients per GP against 2,171 across England.
Are appointments at Dr R Gupta & Dr H Parikh face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr R Gupta & Dr H Parikh's phone number?
01924 220256.