Crofton and Sharlston Medical Practice, Crofton: patient reviews and CQC rating
Crofton and Sharlston Medical Practice is a GP practice in Crofton with 10,958 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in December 2023. It has 7.1 full-time-equivalent qualified GPs, or 1,551 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Crofton and Sharlston Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its result closest to England is the share who said they were treated with care and concern: 91%, against 86% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
69% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (83%). 118 patients answered the survey (response rate 29%).
| Survey question | Crofton and Sharlston Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 95% | 76% | 77% |
| Easy to contact by phone | 69% | 53% | 57% |
| Easy to contact via the website | 65% | 54% | 58% |
| Easy to contact via the NHS App | 67% | 52% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 83% | 70% | 73% |
| Wait for appointment about right | 92% | 70% | 69% |
| Listened to well | 94% | 87% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 97% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 594 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Crofton and Sharlston Medical Practice is Requires Improvement, published in December 2023. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Good (November 2015).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,958 patients were registered at Crofton and Sharlston Medical Practice in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 1,551 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.3 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.8 | 9.9 |
| August 2024 | 8.2 | 12.2 |
| August 2025 | 7.5 | 11.6 |
| August 2026 | 7.1 | 10.3 |
From June 2026 to August 2026 the practice recorded 7,100 appointments a month, or 648 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 33% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Crofton and Sharlston Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 648 | 579 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.7% against 1.9%), COPD (2.7% against 1.9%) and high blood pressure (21.0% against 15.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 20.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.0% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Crofton and Sharlston Medical Practice, Crofton Health Centre, Slack Lane, Crofton, WF4 1HJ. Phone: 01924 862621. Website: www.croftonandsharlston.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr R Gupta & Dr H Parikh | 4.3 km | 96% |
| Maybush Medical Centre Limited | 4.4 km | 75% |
| King's Medical Practice | 4.9 km | 69% |
| Eastmoor Health Centre | 5.0 km | 74% |
| Warrengate Medical Centre | 5.1 km | 86% |
- Maybush Medical Centre Limited (75% overall experience good)
- Trinity Medical Centre (65% overall experience good)
- Warrengate Medical Centre (86% overall experience good)
How do patients rate Crofton and Sharlston Medical Practice?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Crofton and Sharlston Medical Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Crofton and Sharlston Medical Practice?
10,958 patients were registered in September 2026, down 0.2% on a year earlier.
What is Crofton and Sharlston Medical Practice's CQC rating?
Requires Improvement overall, published in December 2023.
How many GPs does Crofton and Sharlston Medical Practice have?
7.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,551 patients per GP against 2,171 across England.
Are appointments at Crofton and Sharlston Medical Practice face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Crofton and Sharlston Medical Practice's phone number?
01924 862621.