Nova Scotia Medical Centre, Castleford: patient reviews and CQC rating

What patients say about Nova Scotia Medical Centre

Its best result against England is the share who found it easy to contact the practice using the NHS App: 72%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 2nd of the 5 practices in Castleford with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (90%). 108 patients answered the survey (response rate 23%).

In the Friends and Family Test for July 2026, 99% of 92 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Nova Scotia Medical Centre is Good, published in January 2019. All 5 key questions are rated Good.

6,048 patients were registered at Nova Scotia Medical Centre in September 2026, up 1.2% on a year earlier (England: down 1.1%).

20% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,890 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.7 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 3,649 appointments a month, or 603 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 34% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

62% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%) and chronic kidney disease (5.8% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.0 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.6 years for women and 79.1 for men (England: 83.0 and 79.1).

65% of the practice's patients live in the WF10 postcode district, followed by LS26 (21%), LS25 (9%) and WF11 (1%). 89% live in Leeds, the council area the practice is in.

Nova Scotia Medical Centre, 22a, Leeds Road, Allerton Bywater, Castleford, WF10 2DP. Phone: 01977 552193. Website: www.novascotiamedicalcentre.nhs.uk.