Lofthouse Surgery, Wakefield: patient reviews and CQC rating
Lofthouse Surgery is a GP practice in Wakefield with 11,138 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 5.9 full-time-equivalent qualified GPs, or 1,899 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lofthouse Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 61%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 4th of the 15 practices in Wakefield with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (89%). 116 patients answered the survey (response rate 30%).
| Survey question | Lofthouse Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 61% | 53% | 57% |
| Easy to contact via the website | 75% | 54% | 58% |
| Easy to contact via the NHS App | 68% | 52% | 54% |
| Reception team helpful | 99% | 84% | 85% |
| Last contact good | 79% | 70% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 78% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 76% of 33 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lofthouse Surgery is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,138 patients were registered at Lofthouse Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,899 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 4.7 |
| August 2024 | 5.9 | 5.9 |
| August 2025 | 6.7 | 6.7 |
| August 2026 | 5.9 | 5.9 |
From June 2026 to August 2026 the practice recorded 4,261 appointments a month, or 383 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 27% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Lofthouse Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 383 | 579 | 510 |
| Face to face | 92% | 66% | 63% |
| Same day as booked | 27% | 45% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), depression (6.5% against 14.3%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
Lofthouse Surgery, 2 Church Farm Close, Lofthouse, Wakefield, WF3 3SA. Phone: 01924 822273. Website: www.lofthousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stanley Health Centre | 2.2 km | 65% |
| Outwood Park Medical Centre | 2.3 km | 89% |
| Lingwell Croft Surgery | 3.5 km | 76% |
| Oulton Medical Centre | 4.0 km | 66% |
| New Southgate Surgery | 4.1 km | 75% |
- Garforth Medical Practice (84% overall experience good)
- Gibson Lane Practice (82% overall experience good)
- Kippax Hall Surgery (85% overall experience good)
- Moorfield House Surgery (77% overall experience good)
- Nova Scotia Medical Centre (80% overall experience good)
- Oulton Medical Centre (66% overall experience good)
How do patients rate Lofthouse Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Lofthouse Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Lofthouse Surgery?
11,138 patients were registered in September 2026, down 0.6% on a year earlier.
What is Lofthouse Surgery's CQC rating?
Good overall, published in January 2019.
How many GPs does Lofthouse Surgery have?
5.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,899 patients per GP against 2,171 across England.
Are appointments at Lofthouse Surgery face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lofthouse Surgery's phone number?
01924 822273.