Windsor House Group Practice, Leeds: patient reviews and CQC rating
Windsor House Group Practice is a GP practice in Leeds with 19,955 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 8.7 full-time-equivalent qualified GPs, or 2,303 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Windsor House Group Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, against 54% across England. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 13th of the 71 practices in Leeds with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (86%). 96 patients answered the survey (response rate 23%).
| Survey question | Windsor House Group Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 86% | 76% | 77% |
| Easy to contact by phone | 61% | 53% | 57% |
| Easy to contact via the website | 67% | 54% | 58% |
| Easy to contact via the NHS App | 71% | 52% | 54% |
| Reception team helpful | 88% | 84% | 85% |
| Last contact good | 76% | 70% | 73% |
| Wait for appointment about right | 84% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 407 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Windsor House Group Practice is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,955 patients were registered at Windsor House Group Practice in September 2026, up 0.7% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 8.7 full-time-equivalent qualified GPs, there are 2,303 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 4.0 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.8 | 16.5 |
| August 2024 | 9.5 | 18.4 |
| August 2025 | 9.5 | 21.1 |
| August 2026 | 8.7 | 19.3 |
From June 2026 to August 2026 the practice recorded 7,898 appointments a month, or 396 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 48% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Windsor House Group Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 396 | 579 | 510 |
| Face to face | 71% | 66% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.6% against 1.2%), chronic kidney disease (2.8% against 4.6%) and palliative or supportive care needs (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.8% | 74.9% |
Windsor House Group Practice, Windsor House Surgery, 2 Corporation Street, Morley, Leeds, LS27 9NB. Phone: 0113 252 5223. Website: www.windsorhousegrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Dekeyser Group Practice | 0.2 km | 80% |
| South Queen Street Medical Centre | 0.5 km | 73% |
| Gildersome Health Centre | 2.0 km | 86% |
| Leigh View Medical Practice | 3.6 km | 79% |
| Wellington House | 3.8 km | 86% |
- Dr F Gupta's Practice (95% overall experience good)
- Gildersome Health Centre (86% overall experience good)
- Leigh View Medical Practice (79% overall experience good)
- South Queen Street Medical Centre (73% overall experience good)
- The Dekeyser Group Practice (80% overall experience good)
How do patients rate Windsor House Group Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Windsor House Group Practice as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Windsor House Group Practice?
19,955 patients were registered in September 2026, up 0.7% on a year earlier.
What is Windsor House Group Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does Windsor House Group Practice have?
8.7 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,303 patients per GP against 2,171 across England.
Are appointments at Windsor House Group Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Windsor House Group Practice's phone number?
0113 252 5223.