The Dekeyser Group Practice, Leeds: patient reviews and CQC rating
The Dekeyser Group Practice is a GP practice in Leeds with 16,758 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 10.5 full-time-equivalent qualified GPs, or 1,591 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Dekeyser Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 31st of the 71 practices in Leeds with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (82%). 114 patients answered the survey (response rate 26%).
| Survey question | The Dekeyser Group Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 63% | 53% | 57% |
| Easy to contact via the website | 39% | 54% | 58% |
| Easy to contact via the NHS App | 52% | 52% | 54% |
| Reception team helpful | 88% | 84% | 85% |
| Last contact good | 77% | 70% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 323 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Dekeyser Group Practice is Good, published in February 2020. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
16,758 patients were registered at The Dekeyser Group Practice in September 2026, down 1.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 10.5 full-time-equivalent qualified GPs, there are 1,591 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.7 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.4 | 10.4 |
| August 2024 | 10.4 | 12.5 |
| August 2025 | 10.4 | 12.5 |
| August 2026 | 10.5 | 11.6 |
From June 2026 to August 2026 the practice recorded 7,771 appointments a month, or 464 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 47% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Dekeyser Group Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 464 | 579 | 510 |
| Face to face | 65% | 66% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and heart failure (1.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 17.3% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
The Dekeyser Group Practice, Fountain Medical Centre, Little Fountain Street,, Leeds, LS27 9EN. Phone: 0113 295 1600. Website: www.fountainmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Windsor House Group Practice | 0.2 km | 86% |
| South Queen Street Medical Centre | 0.4 km | 73% |
| Gildersome Health Centre | 2.2 km | 86% |
| Leigh View Medical Practice | 3.5 km | 79% |
| Wellington House | 3.7 km | 86% |
- Dr F Gupta's Practice (95% overall experience good)
- Gildersome Health Centre (86% overall experience good)
- Leigh View Medical Practice (79% overall experience good)
- South Queen Street Medical Centre (73% overall experience good)
- Windsor House Group Practice (86% overall experience good)
How do patients rate The Dekeyser Group Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Dekeyser Group Practice as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at The Dekeyser Group Practice?
16,758 patients were registered in September 2026, down 1.0% on a year earlier.
What is The Dekeyser Group Practice's CQC rating?
Good overall, published in February 2020.
How many GPs does The Dekeyser Group Practice have?
10.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,591 patients per GP against 2,171 across England.
Are appointments at The Dekeyser Group Practice face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Dekeyser Group Practice's phone number?
0113 295 1600.