South Queen Street Medical Centre, Leeds: patient reviews and CQC rating
South Queen Street Medical Centre is a GP practice in Leeds with 5,152 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 3.1 full-time-equivalent qualified GPs, or 1,687 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Queen Street Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 70%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 44%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 51st of the 71 practices in Leeds with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (70%). 108 patients answered the survey (response rate 25%).
| Survey question | South Queen Street Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 70% | 53% | 57% |
| Easy to contact via the website | 53% | 54% | 58% |
| Easy to contact via the NHS App | 44% | 52% | 54% |
| Reception team helpful | 94% | 84% | 85% |
| Last contact good | 75% | 70% | 73% |
| Wait for appointment about right | 81% | 70% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 205 responses rated the practice good or very good (England: 92%).
CQC's overall rating for South Queen Street Medical Centre is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (September 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,152 patients were registered at South Queen Street Medical Centre in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,687 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.7 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 2,740 appointments a month, or 532 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 46% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | South Queen Street Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 532 | 579 | 510 |
| Face to face | 60% | 66% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%). It has a lower share for osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
South Queen Street Medical Centre, South Queen Street, Morley, Leeds, LS27 9EW. Phone: 0113 253 4863. Website: www.southqueenstreetmedical.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Dekeyser Group Practice | 0.4 km | 80% |
| Windsor House Group Practice | 0.5 km | 86% |
| Gildersome Health Centre | 2.6 km | 86% |
| Leigh View Medical Practice | 3.1 km | 79% |
| Grove House Surgery | 3.8 km | 77% |
- Dr F Gupta's Practice (95% overall experience good)
- Gildersome Health Centre (86% overall experience good)
- Leigh View Medical Practice (79% overall experience good)
- The Dekeyser Group Practice (80% overall experience good)
- Windsor House Group Practice (86% overall experience good)
How do patients rate South Queen Street Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of South Queen Street Medical Centre as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at South Queen Street Medical Centre?
5,152 patients were registered in September 2026, down 0.3% on a year earlier.
What is South Queen Street Medical Centre's CQC rating?
Good overall, published in March 2019.
How many GPs does South Queen Street Medical Centre have?
3.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,687 patients per GP against 2,171 across England.
Are appointments at South Queen Street Medical Centre face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Queen Street Medical Centre's phone number?
0113 253 4863.