York City PCN: primary care network practices and patient survey
York City PCN is a primary care network of 2 GP practices with 37,347 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,854 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in York City PCN with survey results, the share of patients describing their overall experience as good ranges from 89% at Dalton Terrace Surgery to 92% at Jorvik Gillygate Practice, with a median of 91% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Dalton Terrace Surgery has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Jorvik Gillygate Practice | 27,369 | 92% | 59% | Good | 1,918 |
| Dalton Terrace Surgery | 9,978 | 89% | 79% | Requires improvement | 1,697 |
Results for the network as a whole, from 237 responses, against Humber and North Yorkshire and England.
| Survey question | York City PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 64% | 59% | 57% |
| Easy to contact via the website | 46% | 62% | 58% |
| Easy to contact via the NHS App | 43% | 59% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 84% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 1,854 registered patients per full-time-equivalent qualified GP in York City PCN, fewer than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 386 appointments a month per 1,000 patients (England: 510), 80% of them face to face. 32% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.6% over the year (England: shrank 1.1%).
| Measure | York City PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,854 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 386 | 559 | 510 |
| Face-to-face appointments | 80% | 64% | 63% |
| Same day as booked | 32% | 43% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 19% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in York City PCN is osteoporosis (1.5% against 1.2%), and the furthest below is diabetes (4.8% against 7.9%).
| Condition register | Age group | York City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% | 4,341 |
| High blood pressure | All ages | 13.9% | 15.2% | 5,077 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 2,347 |
| Diabetes | 17+ yrs | 4.8% | 7.9% | 1,527 |
| Cancer | All ages | 3.7% | 3.8% | 1,358 |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% | 1,153 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 914 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 850 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 755 |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% | 205 |
| COPD | All ages | 1.4% | 1.9% | 519 |
| Serious mental illness | All ages | 1.2% | 1.0% | 450 |
| Heart failure | All ages | 1.0% | 1.1% | 382 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 228 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 210 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 230 |
| Dementia | All ages | 0.6% | 0.8% | 207 |
| Palliative care | All ages | 0.5% | 0.6% | 170 |
| Learning disability | All ages | 0.4% | 0.6% | 134 |
- Apollo PCN (4 practices)
- Cygnet East Riding PCN (5 practices)
- Harthill East Riding PCN (5 practices)
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- West Outer and North East York PCN (3 practices)
- York East PCN (3 practices)
- Yorkshire Coast & Wolds PCN (4 practices)
Which practices are in York City PCN?
Dalton Terrace Surgery and Jorvik Gillygate Practice.
How do patients rate York City PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does York City PCN cover?
37,347 registered patients across 2 practices in September 2026.
How many patients per GP does York City PCN have?
1,854 per full-time-equivalent qualified GP, against 2,171 across England.