Apollo PCN: primary care network practices and patient survey
Apollo PCN is a primary care network of 4 GP practices with 24,555 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 3,121 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Apollo PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Core Care Family Practice Grimsby to 81% at Healing Health Centre, with a median of 79% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Healing Health Centre has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Healing Health Centre | 2,345 | 81% | 80% | Good | 2,513 |
| Beacon Medical | 12,519 | 81% | 65% | Good | 3,009 |
| Raj Medical Centre | 6,832 | 77% | 75% | Good | 3,202 |
| Core Care Family Practice Grimsby | 2,859 | 67% | 54% | Good | 4,467 |
Results for the network as a whole, from 434 responses, against Humber and North Yorkshire and England.
| Survey question | Apollo PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 68% | 59% | 57% |
| Easy to contact via the website | 68% | 62% | 58% |
| Easy to contact via the NHS App | 66% | 59% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 86% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 3,121 registered patients per full-time-equivalent qualified GP in Apollo PCN, more than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 756 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | Apollo PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 3,121 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 756 | 559 | 510 |
| Face-to-face appointments | 66% | 64% | 63% |
| Same day as booked | 49% | 43% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 22% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Apollo PCN is copd (3.5% against 1.9%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Apollo PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% | 3,871 |
| Depression | 18+ yrs | 12.2% | 14.3% | 2,398 |
| Diabetes | 17+ yrs | 8.2% | 7.9% | 1,635 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 1,839 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 1,022 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 927 |
| Cancer | All ages | 3.7% | 3.8% | 920 |
| COPD | All ages | 3.5% | 1.9% | 875 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 684 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 664 |
| Dementia | All ages | 1.0% | 0.8% | 256 |
| Serious mental illness | All ages | 0.9% | 1.0% | 229 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 177 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 221 |
| Heart failure | All ages | 0.9% | 1.1% | 220 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 176 |
| Palliative care | All ages | 0.8% | 0.6% | 203 |
| Learning disability | All ages | 0.6% | 0.6% | 148 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 23 |
- Cygnet East Riding PCN (5 practices)
- Freshney Pelham Nel PCN (3 practices)
- Harthill East Riding PCN (5 practices)
- Meridian Health Group Nel PCN (3 practices)
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- Panacea PCN (7 practices)
- Yorkshire Coast & Wolds PCN (4 practices)
Which practices are in Apollo PCN?
Beacon Medical, Core Care Family Practice Grimsby, Healing Health Centre and Raj Medical Centre.
How do patients rate Apollo PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Apollo PCN cover?
24,555 registered patients across 4 practices in September 2026.
How many patients per GP does Apollo PCN have?
3,121 per full-time-equivalent qualified GP, against 2,171 across England.