Meridian Health Group Nel PCN: primary care network practices and patient survey
Meridian Health Group Nel PCN is a primary care network of 3 GP practices with 40,589 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England. Its practices have 2,127 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Meridian Health Group Nel PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at The Roxton Practice to 83% at Quayside Medical Centre, with a median of 74% (England: 77%). None differs from England by more than the survey's margin of error. Quayside Medical Centre has the highest share finding it easy to get through by phone (66%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Quayside Medical Centre | 3,499 | 83% | 66% | Good | 4,100 |
| Open Door Health Limited | 2,416 | 74% | 59% | Good | 11,325 |
| The Roxton Practice | 34,674 | 71% | 42% | Good | 1,925 |
Results for the network as a whole, from 273 responses, against Humber and North Yorkshire and England.
| Survey question | Meridian Health Group Nel PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 79% | 77% |
| Easy to contact by phone | 45% | 59% | 57% |
| Easy to contact via the website | 58% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 59% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 87% | 71% | 69% |
| Listened to well | 77% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
There are 2,127 registered patients per full-time-equivalent qualified GP in Meridian Health Group Nel PCN, close to England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 589 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Meridian Health Group Nel PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,127 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 589 | 559 | 510 |
| Face-to-face appointments | 72% | 64% | 63% |
| Same day as booked | 37% | 43% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 19% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Meridian Health Group Nel PCN is peripheral arterial disease (1.0% against 0.6%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Meridian Health Group Nel PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% | 6,611 |
| Depression | 18+ yrs | 13.6% | 14.3% | 4,437 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,998 |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% | 2,309 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,702 |
| Cancer | All ages | 3.4% | 3.8% | 1,407 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,369 |
| COPD | All ages | 3.0% | 1.9% | 1,242 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,069 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 967 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 374 |
| Serious mental illness | All ages | 1.1% | 1.0% | 445 |
| Dementia | All ages | 1.0% | 0.8% | 413 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 391 |
| Palliative care | All ages | 0.9% | 0.6% | 375 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 272 |
| Heart failure | All ages | 0.8% | 1.1% | 322 |
| Learning disability | All ages | 0.8% | 0.6% | 309 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 32 |
- Apollo PCN (4 practices)
- Cygnet East Riding PCN (5 practices)
- Freshney Pelham Nel PCN (3 practices)
- Harthill East Riding PCN (5 practices)
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- Panacea PCN (7 practices)
- Yorkshire Coast & Wolds PCN (4 practices)
Which practices are in Meridian Health Group Nel PCN?
Open Door Health Limited, Quayside Medical Centre and The Roxton Practice.
How do patients rate Meridian Health Group Nel PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Meridian Health Group Nel PCN cover?
40,589 registered patients across 3 practices in September 2026.
How many patients per GP does Meridian Health Group Nel PCN have?
2,127 per full-time-equivalent qualified GP, against 2,171 across England.