Yeovil PCN: primary care network practices and patient survey
Yeovil PCN is a primary care network of 4 GP practices with 56,250 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,269 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Yeovil PCN with survey results, the share of patients describing their overall experience as good ranges from 49% at Oaklands Surgery to 74% at Penn Hill Surgery, with a median of 72% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Preston Grove Medical Centre - Yeovil has the highest share finding it easy to get through by phone (53%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Penn Hill Surgery | 10,339 | 74% | 49% | Good | 2,304 |
| Preston Grove Medical Centre - Yeovil | 16,301 | 74% | 53% | Good | 1,885 |
| Hendford Lodge Medical Centre | 13,241 | 70% | 39% | Requires improvement | 2,505 |
| Oaklands Surgery | 16,369 | 49% | 45% | Good | 2,568 |
Results for the network as a whole, from 425 responses, against Somerset and England.
| Survey question | Yeovil PCN | Somerset | England |
|---|---|---|---|
| Overall experience good | 67% | 79% | 77% |
| Easy to contact by phone | 47% | 60% | 57% |
| Easy to contact via the website | 54% | 61% | 58% |
| Easy to contact via the NHS App | 42% | 59% | 54% |
| Reception team helpful | 75% | 87% | 85% |
| Last contact good | 63% | 75% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,269 registered patients per full-time-equivalent qualified GP in Yeovil PCN, close to England's 2,171 and Somerset's 1,975. Practices recorded 405 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Yeovil PCN | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 2,269 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 405 | 494 | 510 |
| Face-to-face appointments | 68% | 65% | 63% |
| Same day as booked | 38% | 41% | 45% |
| Did not attend | 7% | 4% | 4% |
| Patients aged 65 or over | 20% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Yeovil PCN is depression (19.9% against 14.3%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Yeovil PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.9% | 14.3% | 8,026 |
| High blood pressure | All ages | 16.2% | 15.2% | 8,190 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 3,292 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 3,287 |
| Cancer | All ages | 4.2% | 3.8% | 2,103 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 1,563 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,654 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,319 |
| COPD | All ages | 2.1% | 1.9% | 1,056 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,035 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 316 |
| Heart failure | All ages | 1.3% | 1.1% | 683 |
| Serious mental illness | All ages | 0.9% | 1.0% | 480 |
| Dementia | All ages | 0.9% | 0.8% | 475 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 367 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 314 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 373 |
| Learning disability | All ages | 0.7% | 0.6% | 362 |
| Palliative care | All ages | 0.3% | 0.6% | 163 |
- Bridgwater PCN (9 practices)
- Chard, Ilminster & Langport (Click) PCN (5 practices)
- Mendip PCN (5 practices)
- North Sedgemoor PCN (4 practices)
- South Somerset East - Rpn PCN (5 practices)
- Taunton Central PCN (5 practices)
- Taunton Deane West PCN (2 practices)
- Tone Valley PCN (5 practices)
- West Mendip PCN (5 practices)
- West Somerset PCN (4 practices)
Which practices are in Yeovil PCN?
Hendford Lodge Medical Centre, Oaklands Surgery, Penn Hill Surgery and Preston Grove Medical Centre - Yeovil.
How do patients rate Yeovil PCN?
67% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Yeovil PCN cover?
56,250 registered patients across 4 practices in September 2026.
How many patients per GP does Yeovil PCN have?
2,269 per full-time-equivalent qualified GP, against 2,171 across England.