Taunton Deane West PCN: primary care network practices and patient survey
Taunton Deane West PCN is a primary care network of 2 GP practices with 29,413 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,600 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Taunton Deane West PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Wellington Medical Centre to 80% at Lister House Surgery, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. Lister House Surgery has the highest share finding it easy to get through by phone (69%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Lister House Surgery | 6,882 | 80% | 69% | – | 1,278 |
| Wellington Medical Centre | 22,531 | 79% | 42% | Good | 1,734 |
Results for the network as a whole, from 233 responses, against Somerset and England.
| Survey question | Taunton Deane West PCN | Somerset | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 50% | 60% | 57% |
| Easy to contact via the website | 54% | 61% | 58% |
| Easy to contact via the NHS App | 60% | 59% | 54% |
| Reception team helpful | 91% | 87% | 85% |
| Last contact good | 72% | 75% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
There are 1,600 registered patients per full-time-equivalent qualified GP in Taunton Deane West PCN, fewer than England's 2,171 and Somerset's 1,975. Practices recorded 551 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 48% of appointments took place on the day they were booked (England: 45%). 27% of registered patients are aged 65 or over (England: 19%).
| Measure | Taunton Deane West PCN | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 1,600 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 551 | 494 | 510 |
| Face-to-face appointments | 47% | 65% | 63% |
| Same day as booked | 48% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 27% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Taunton Deane West PCN is osteoporosis (3.6% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Taunton Deane West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% | 4,445 |
| Depression | 18+ yrs | 18.6% | 14.3% | 3,520 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 1,642 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 1,557 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 1,181 |
| Cancer | All ages | 6.0% | 3.8% | 1,372 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 937 |
| Osteoporosis | 50+ yrs | 3.6% | 1.2% | 406 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 720 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 599 |
| COPD | All ages | 2.3% | 1.9% | 525 |
| Heart failure | All ages | 1.5% | 1.1% | 349 |
| Dementia | All ages | 1.3% | 0.8% | 305 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 180 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 170 |
| Serious mental illness | All ages | 0.9% | 1.0% | 200 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 153 |
| Learning disability | All ages | 0.5% | 0.6% | 124 |
| Palliative care | All ages | 0.4% | 0.6% | 95 |
- Bridgwater PCN (9 practices)
- Chard, Ilminster & Langport (Click) PCN (5 practices)
- Mendip PCN (5 practices)
- North Sedgemoor PCN (4 practices)
- South Somerset East - Rpn PCN (5 practices)
- Taunton Central PCN (5 practices)
- Tone Valley PCN (5 practices)
- West Mendip PCN (5 practices)
- West Somerset PCN (4 practices)
- Yeovil PCN (4 practices)
Which practices are in Taunton Deane West PCN?
Lister House Surgery and Wellington Medical Centre.
How do patients rate Taunton Deane West PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Taunton Deane West PCN cover?
29,413 registered patients across 2 practices in September 2026.
How many patients per GP does Taunton Deane West PCN have?
1,600 per full-time-equivalent qualified GP, against 2,171 across England.