Tone Valley PCN: primary care network practices and patient survey
Tone Valley PCN is a primary care network of 5 GP practices with 36,879 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,955 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Tone Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Taunton Vale Healthcare to 93% at North Curry Health Centre, with a median of 92% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. North Curry Health Centre has the highest share finding it easy to get through by phone (93%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| North Curry Health Centre | 4,215 | 93% | 93% | Good | 1,464 |
| Warwick House Medical Centre | 7,728 | 92% | 79% | – | 2,454 |
| Drs Sells and Dr Kyaw | 6,333 | 92% | 77% | Good | 2,113 |
| Creech Medical Centre | 5,421 | 89% | 80% | – | 2,158 |
| Taunton Vale Healthcare | 13,182 | 85% | 66% | Good | 1,800 |
Results for the network as a whole, from 582 responses, against Somerset and England.
| Survey question | Tone Valley PCN | Somerset | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 76% | 60% | 57% |
| Easy to contact via the website | 80% | 61% | 58% |
| Easy to contact via the NHS App | 75% | 59% | 54% |
| Reception team helpful | 96% | 87% | 85% |
| Last contact good | 85% | 75% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,955 registered patients per full-time-equivalent qualified GP in Tone Valley PCN, close to England's 2,171 and Somerset's 1,975. Practices recorded 577 appointments a month per 1,000 patients (England: 510), 54% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Tone Valley PCN | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 1,955 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 577 | 494 | 510 |
| Face-to-face appointments | 54% | 65% | 63% |
| Same day as booked | 46% | 41% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 22% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Tone Valley PCN is learning disability (1.1% against 0.6%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Tone Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.4% | 14.3% | 5,798 |
| High blood pressure | All ages | 16.5% | 15.2% | 6,132 |
| Diabetes | 17+ yrs | 8.2% | 7.9% | 2,489 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 2,338 |
| Cancer | All ages | 4.8% | 3.8% | 1,784 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,320 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 1,269 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,026 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 893 |
| COPD | All ages | 2.3% | 1.9% | 864 |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% | 337 |
| Heart failure | All ages | 1.3% | 1.1% | 472 |
| Epilepsy | 18+ yrs | 1.3% | 0.8% | 378 |
| Serious mental illness | All ages | 1.1% | 1.0% | 419 |
| Learning disability | All ages | 1.1% | 0.6% | 400 |
| Dementia | All ages | 0.9% | 0.8% | 322 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 263 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 269 |
| Palliative care | All ages | 0.3% | 0.6% | 100 |
- Bridgwater PCN (9 practices)
- Chard, Ilminster & Langport (Click) PCN (5 practices)
- Mendip PCN (5 practices)
- North Sedgemoor PCN (4 practices)
- South Somerset East - Rpn PCN (5 practices)
- Taunton Central PCN (5 practices)
- Taunton Deane West PCN (2 practices)
- West Mendip PCN (5 practices)
- West Somerset PCN (4 practices)
- Yeovil PCN (4 practices)
Which practices are in Tone Valley PCN?
Creech Medical Centre, Drs Sells and Dr Kyaw, North Curry Health Centre, Taunton Vale Healthcare and Warwick House Medical Centre.
How do patients rate Tone Valley PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Tone Valley PCN cover?
36,879 registered patients across 5 practices in September 2026.
How many patients per GP does Tone Valley PCN have?
1,955 per full-time-equivalent qualified GP, against 2,171 across England.