Creech Medical Centre, Taunton: patient reviews and CQC rating
Creech Medical Centre is a GP practice in Taunton with 5,421 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). It has 2.5 full-time-equivalent qualified GPs, or 2,158 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Creech Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 6th of the 12 practices in Taunton with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (90%). 102 patients answered the survey (response rate 31%).
| Survey question | Creech Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 80% | 60% | 57% |
| Easy to contact via the website | 52% | 61% | 58% |
| Easy to contact via the NHS App | 73% | 59% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 85% | 75% | 73% |
| Wait for appointment about right | 83% | 70% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
5,421 patients were registered at Creech Medical Centre in September 2026, up 2.2% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,158 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 3.2 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 2.3 | 3.2 |
| August 2025 | 2.8 | 3.9 |
| August 2026 | 2.5 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,632 appointments a month, or 485 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 49% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Creech Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 494 | 510 |
| Face to face | 57% | 65% | 63% |
| Same day as booked | 49% | 41% | 45% |
| More than 28 days after booking | 10% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.9% against 2.2%) and cancer (4.7% against 3.8%). It has a lower share for serious mental illness (0.4% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.4 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 15.3% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.3% | 74.9% |
Creech Medical Centre, Hyde Lane, Creech St. Michael, Taunton, TA3 5FA. Phone: 01823 442357.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crown Medical Centre | 2.5 km | 84% |
| Taunton Vale Healthcare | 2.9 km | 85% |
| Drs Sells and Dr Kyaw | 3.3 km | 92% |
| Warwick House Medical Centre | 3.3 km | 92% |
| St James Medical Centre | 4.1 km | 84% |
- Drs Sells and Dr Kyaw (92% overall experience good)
- North Curry Health Centre (93% overall experience good)
- Taunton Vale Healthcare (85% overall experience good)
- Warwick House Medical Centre (92% overall experience good)
How do patients rate Creech Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Creech Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Creech Medical Centre?
5,421 patients were registered in September 2026, up 2.2% on a year earlier.
How many GPs does Creech Medical Centre have?
2.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,158 patients per GP against 2,171 across England.
Are appointments at Creech Medical Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Creech Medical Centre's phone number?
01823 442357.