Mendip PCN: primary care network practices and patient survey
Mendip PCN is a primary care network of 5 GP practices with 37,803 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,414 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Mendip PCN with survey results, the share of patients describing their overall experience as good ranges from 80% at Beckington Family Practice to 98% at Oakhill Surgery, with a median of 87% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Oakhill Surgery has the highest share finding it easy to get through by phone (97%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Oakhill Surgery | 3,138 | 98% | 97% | Good | 1,471 |
| Mendip Country Practice | 6,056 | 92% | 82% | Good | 960 |
| Grove House Surgery | 6,307 | 87% | 72% | Good | 1,318 |
| Park Medical Practice | 10,739 | 82% | 55% | Good | 1,785 |
| Beckington Family Practice | 11,563 | 80% | 67% | Good | 1,544 |
Results for the network as a whole, from 539 responses, against Somerset and England.
| Survey question | Mendip PCN | Somerset | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 69% | 60% | 57% |
| Easy to contact via the website | 72% | 61% | 58% |
| Easy to contact via the NHS App | 75% | 59% | 54% |
| Reception team helpful | 90% | 87% | 85% |
| Last contact good | 83% | 75% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
There are 1,414 registered patients per full-time-equivalent qualified GP in Mendip PCN, fewer than England's 2,171 and Somerset's 1,975. Practices recorded 563 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Mendip PCN | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 1,414 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 563 | 494 | 510 |
| Face-to-face appointments | 62% | 65% | 63% |
| Same day as booked | 40% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 25% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Mendip PCN is rheumatoid arthritis (1.1% against 0.8%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | Mendip PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% | 5,659 |
| High blood pressure | All ages | 17.6% | 15.2% | 6,717 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 2,727 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,316 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 1,661 |
| Cancer | All ages | 5.3% | 3.8% | 2,016 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,401 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,168 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 831 |
| COPD | All ages | 2.0% | 1.9% | 759 |
| Heart failure | All ages | 1.3% | 1.1% | 511 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 361 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 193 |
| Serious mental illness | All ages | 0.8% | 1.0% | 313 |
| Dementia | All ages | 0.8% | 0.8% | 299 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 241 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 223 |
| Palliative care | All ages | 0.6% | 0.6% | 222 |
| Learning disability | All ages | 0.5% | 0.6% | 184 |
- Bridgwater PCN (9 practices)
- Chard, Ilminster & Langport (Click) PCN (5 practices)
- North Sedgemoor PCN (4 practices)
- South Somerset East - Rpn PCN (5 practices)
- Taunton Central PCN (5 practices)
- Taunton Deane West PCN (2 practices)
- Tone Valley PCN (5 practices)
- West Mendip PCN (5 practices)
- West Somerset PCN (4 practices)
- Yeovil PCN (4 practices)
Which practices are in Mendip PCN?
Beckington Family Practice, Grove House Surgery, Mendip Country Practice, Oakhill Surgery and Park Medical Practice.
How do patients rate Mendip PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Mendip PCN cover?
37,803 registered patients across 5 practices in September 2026.
How many patients per GP does Mendip PCN have?
1,414 per full-time-equivalent qualified GP, against 2,171 across England.