Beckington Family Practice, Frome: patient reviews and CQC rating
Beckington Family Practice is a GP practice in Frome with 11,563 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 7.5 full-time-equivalent qualified GPs, or 1,544 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beckington Family Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
67% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (91%). 120 patients answered the survey (response rate 41%).
| Survey question | Beckington Family Practice | Somerset | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 67% | 60% | 57% |
| Easy to contact via the website | 68% | 61% | 58% |
| Easy to contact via the NHS App | 74% | 59% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 83% | 75% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 320 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beckington Family Practice is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,563 patients were registered at Beckington Family Practice in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,544 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 3.5 nurses and 8.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 7.6 |
| August 2024 | 5.4 | 7.5 |
| August 2025 | 5.6 | 7.7 |
| August 2026 | 7.5 | 10.7 |
From June 2026 to August 2026 the practice recorded 4,779 appointments a month, or 413 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 28% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Beckington Family Practice | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 494 | 510 |
| Face to face | 80% | 65% | 63% |
| Same day as booked | 28% | 41% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.2% against 3.8%), atrial fibrillation (3.3% against 2.2%) and chronic kidney disease (6.1% against 4.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 14.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.7 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 15.8% | 14.3% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Cancer | All ages | 6.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.0% | 74.9% |
Beckington Family Practice, St Luke's Surgery, Beckington, Frome, BA11 6SE. Phone: 01373 830316. Website: www.beckingtonfamilypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Frome Medical Practice | 3.9 km | 80% |
| White Horse Health Centre | 5.6 km | 76% |
| Lovemead Group Practice | 8.0 km | 75% |
| Trowbridge Health Centre | 8.3 km | 91% |
| Bradford on Avon & Melksham Health Partnership | 9.0 km | 72% |
- Grove House Surgery (87% overall experience good)
- Mendip Country Practice (92% overall experience good)
- Oakhill Surgery (98% overall experience good)
- Park Medical Practice (82% overall experience good)
How do patients rate Beckington Family Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Beckington Family Practice as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Beckington Family Practice?
11,563 patients were registered in September 2026, up 0.4% on a year earlier.
What is Beckington Family Practice's CQC rating?
Good overall, published in November 2018.
How many GPs does Beckington Family Practice have?
7.5 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,544 patients per GP against 2,171 across England.
Are appointments at Beckington Family Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beckington Family Practice's phone number?
01373 830316.