Trowbridge Health Centre, Trowbridge: patient reviews and CQC rating
Trowbridge Health Centre is a GP practice in Trowbridge with 31,957 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 12.4 full-time-equivalent qualified GPs, or 2,580 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trowbridge Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
50% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (77%). 110 patients answered the survey (response rate 31%).
| Survey question | Trowbridge Health Centre | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 91% | 81% | 77% |
| Easy to contact by phone | 50% | 62% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 69% | 56% | 54% |
| Reception team helpful | 96% | 88% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 96% | 90% | 87% |
| Treated with care and concern | 94% | 89% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 2,065 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trowbridge Health Centre is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
31,957 patients were registered at Trowbridge Health Centre in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 12.4 full-time-equivalent qualified GPs, there are 2,580 patients per GP, more than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 7.9 nurses and 11.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.2 | 15.5 |
| August 2024 | 10.9 | 16.2 |
| August 2025 | 11.0 | 15.7 |
| August 2026 | 12.4 | 17.1 |
From June 2026 to August 2026 the practice recorded 21,212 appointments a month, or 664 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 38% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Trowbridge Health Centre | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 664 | 556 | 510 |
| Face to face | 72% | 64% | 63% |
| Same day as booked | 38% | 40% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (2.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 16.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
Trowbridge Health Centre, Prospect Place, Trowbridge, BA14 8QA. Phone: 01225 435757. Website: www.trowbridgehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lovemead Group Practice | 0.8 km | 75% |
| Bradford on Avon & Melksham Health Partnership | 3.8 km | 72% |
| Giffords Partnership | 7.2 km | 82% |
| Dr Adrian Curtis and Partners | 7.3 km | 85% |
| White Horse Health Centre | 8.1 km | 76% |
- Lovemead Group Practice (75% overall experience good)
How do patients rate Trowbridge Health Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Trowbridge Health Centre as good, above the England figure of 77%. 50% found it easy to get through by phone.
How many patients are registered at Trowbridge Health Centre?
31,957 patients were registered in September 2026, down 0.2% on a year earlier.
What is Trowbridge Health Centre's CQC rating?
Good overall, published in October 2018.
How many GPs does Trowbridge Health Centre have?
12.4 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 2,580 patients per GP against 2,171 across England.
Are appointments at Trowbridge Health Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trowbridge Health Centre's phone number?
01225 435757.