Bradford on Avon & Melksham Health Partnership, Bradford On Avon: patient reviews and CQC rating
Bradford on Avon & Melksham Health Partnership is a GP practice in Bradford On Avon with 18,364 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in September 2016. It has 11.4 full-time-equivalent qualified GPs, or 1,615 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bradford on Avon & Melksham Health Partnership
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
42% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (76%). 126 patients answered the survey (response rate 40%).
| Survey question | Bradford on Avon & Melksham Health Partnership | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 72% | 81% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 83% | 90% | 87% |
| Treated with care and concern | 91% | 89% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
In the Friends and Family Test for July 2026, 89% of 196 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bradford on Avon & Melksham Health Partnership is Outstanding, published in September 2016. One key question is rated differently: Safe Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
18,364 patients were registered at Bradford on Avon & Melksham Health Partnership in September 2026, down 3.6% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 11.4 full-time-equivalent qualified GPs, there are 1,615 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 13.5 nurses and 10.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.0 | 15.3 |
| August 2024 | 11.0 | 14.6 |
| August 2025 | 10.4 | 12.5 |
| August 2026 | 11.4 | 14.6 |
From June 2026 to August 2026 the practice recorded 17,432 appointments a month, or 949 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 36% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Bradford on Avon & Melksham Health Partnership | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 949 | 556 | 510 |
| Face to face | 45% | 64% | 63% |
| Same day as booked | 36% | 40% | 45% |
| More than 28 days after booking | 16% | 7% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.6% against 2.2%), cancer (6.0% against 3.8%) and chronic kidney disease (7.3% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.4% against 0.6%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.5 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 15.0% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Cancer | All ages | 6.0% | 3.8% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Bradford on Avon & Melksham Health Partnership, The Health Centre, Station Approach, Bradford On Avon, BA15 1DQ. Phone: 01225 866611. Website: www.boamhp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Trowbridge Health Centre | 3.8 km | 91% |
| Lovemead Group Practice | 4.6 km | 75% |
| University Medical Centre | 6.4 km | 81% |
| Combe Down Surgery | 6.7 km | 84% |
| Widcombe Surgery | 7.8 km | 78% |
- Dr Adrian Curtis and Partners (85% overall experience good)
- Giffords Partnership (82% overall experience good)
How do patients rate Bradford on Avon & Melksham Health Partnership?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Bradford on Avon & Melksham Health Partnership as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Bradford on Avon & Melksham Health Partnership?
18,364 patients were registered in September 2026, down 3.6% on a year earlier.
What is Bradford on Avon & Melksham Health Partnership's CQC rating?
Outstanding overall, published in September 2016.
How many GPs does Bradford on Avon & Melksham Health Partnership have?
11.4 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 1,615 patients per GP against 2,171 across England.
Are appointments at Bradford on Avon & Melksham Health Partnership face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bradford on Avon & Melksham Health Partnership's phone number?
01225 866611.