Mendip Country Practice, Radstock: patient reviews and CQC rating
Mendip Country Practice is a GP practice in Radstock with 6,056 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 6.3 full-time-equivalent qualified GPs, or 960 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mendip Country Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 5 practices in Radstock with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (91%). 101 patients answered the survey (response rate 36%).
| Survey question | Mendip Country Practice | Somerset | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 82% | 60% | 57% |
| Easy to contact via the website | 73% | 61% | 58% |
| Easy to contact via the NHS App | 84% | 59% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 87% | 75% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Mendip Country Practice is Good, published in September 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,056 patients were registered at Mendip Country Practice in September 2026, up 1.1% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 960 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 2.9 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 7.9 |
| August 2024 | 4.3 | 7.7 |
| August 2025 | 6.3 | 9.9 |
| August 2026 | 6.3 | 9.5 |
From June 2026 to August 2026 the practice recorded 6,177 appointments a month, or 1,020 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 59% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Mendip Country Practice | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,020 | 494 | 510 |
| Face to face | 46% | 65% | 63% |
| Same day as booked | 59% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.8% against 0.6%), heart failure (2.0% against 1.1%) and atrial fibrillation (3.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.1% | 14.3% |
| High blood pressure | All ages | 18.3% | 15.2% |
| Asthma | 6+ yrs | 9.1% | 6.6% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Palliative care | All ages | 1.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.1% | 74.9% |
Mendip Country Practice, Church Street, Coleford, Radstock, BA3 5NQ. Phone: 01373 812244.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westfield Surgery | 4.9 km | 90% |
| Oakhill Surgery | 5.5 km | 98% |
| Somer Valley Medical Group | 5.5 km | 79% |
| Hope House Surgery | 5.8 km | 90% |
| Elm Hayes Surgery | 7.3 km | 77% |
- Beckington Family Practice (80% overall experience good)
- Grove House Surgery (87% overall experience good)
- Oakhill Surgery (98% overall experience good)
- Park Medical Practice (82% overall experience good)
How do patients rate Mendip Country Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Mendip Country Practice as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Mendip Country Practice?
6,056 patients were registered in September 2026, up 1.1% on a year earlier.
What is Mendip Country Practice's CQC rating?
Good overall, published in September 2017.
How many GPs does Mendip Country Practice have?
6.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 960 patients per GP against 2,171 across England.
Are appointments at Mendip Country Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mendip Country Practice's phone number?
01373 812244.