West Mendip PCN: primary care network practices and patient survey
West Mendip PCN is a primary care network of 5 GP practices with 52,837 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,782 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in West Mendip PCN with survey results, the share of patients describing their overall experience as good ranges from 80% at L85029 - Vine Surgery Partnership to 91% at Wells City Practice, with a median of 87% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Wells Health Centre Partnership has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Wells City Practice | 8,488 | 91% | 68% | Good | 1,730 |
| Wells Health Centre Partnership | 11,778 | 90% | 81% | Good | 1,669 |
| Glastonbury Surgery | 13,764 | 87% | 49% | Good | 1,408 |
| Glastonbury Health Centre | 5,931 | 85% | 78% | Good | 2,492 |
| L85029 - Vine Surgery Partnership | 12,876 | 80% | 48% | Good | 2,327 |
Results for the network as a whole, from 533 responses, against Somerset and England.
| Survey question | West Mendip PCN | Somerset | England |
|---|---|---|---|
| Overall experience good | 86% | 79% | 77% |
| Easy to contact by phone | 62% | 60% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 48% | 59% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 80% | 75% | 73% |
| Wait for appointment about right | 77% | 70% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,782 registered patients per full-time-equivalent qualified GP in West Mendip PCN, fewer than England's 2,171 and Somerset's 1,975. Practices recorded 475 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | West Mendip PCN | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 1,782 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 475 | 494 | 510 |
| Face-to-face appointments | 66% | 65% | 63% |
| Same day as booked | 40% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 28% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in West Mendip PCN is osteoporosis (3.3% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | West Mendip PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% | 9,772 |
| Depression | 18+ yrs | 17.5% | 14.3% | 7,649 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 3,824 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 3,195 |
| Cancer | All ages | 5.4% | 3.8% | 2,866 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 2,330 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 2,106 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,807 |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% | 857 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,351 |
| COPD | All ages | 2.1% | 1.9% | 1,115 |
| Heart failure | All ages | 1.7% | 1.1% | 903 |
| Serious mental illness | All ages | 1.2% | 1.0% | 625 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 454 |
| Dementia | All ages | 1.0% | 0.8% | 525 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 401 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 417 |
| Learning disability | All ages | 0.6% | 0.6% | 327 |
| Palliative care | All ages | 0.3% | 0.6% | 140 |
- Bridgwater PCN (9 practices)
- Chard, Ilminster & Langport (Click) PCN (5 practices)
- Mendip PCN (5 practices)
- North Sedgemoor PCN (4 practices)
- South Somerset East - Rpn PCN (5 practices)
- Taunton Central PCN (5 practices)
- Taunton Deane West PCN (2 practices)
- Tone Valley PCN (5 practices)
- West Somerset PCN (4 practices)
- Yeovil PCN (4 practices)
Which practices are in West Mendip PCN?
Glastonbury Health Centre, Glastonbury Surgery, L85029 - Vine Surgery Partnership, Wells City Practice and Wells Health Centre Partnership.
How do patients rate West Mendip PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does West Mendip PCN cover?
52,837 registered patients across 5 practices in September 2026.
How many patients per GP does West Mendip PCN have?
1,782 per full-time-equivalent qualified GP, against 2,171 across England.