Glastonbury Health Centre, Glastonbury: patient reviews and CQC rating
Glastonbury Health Centre is a GP practice in Glastonbury with 5,931 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 2.4 full-time-equivalent qualified GPs, or 2,492 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glastonbury Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 87%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
78% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (81%). 125 patients answered the survey (response rate 31%).
| Survey question | Glastonbury Health Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 78% | 60% | 57% |
| Easy to contact via the website | 87% | 61% | 58% |
| Easy to contact via the NHS App | 62% | 59% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 82% | 75% | 73% |
| Wait for appointment about right | 88% | 70% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Glastonbury Health Centre is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,931 patients were registered at Glastonbury Health Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,492 patients per GP, more than the England figure of 2,171 and Somerset's 1,975. The practice also has 1.7 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.4 | 3.6 |
| August 2024 | 0.9 | 3.9 |
| August 2025 | 2.4 | 3.2 |
| August 2026 | 2.4 | 5.6 |
From June 2026 to August 2026 the practice recorded 2,719 appointments a month, or 458 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 36% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
19% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Glastonbury Health Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 458 | 494 | 510 |
| Face to face | 68% | 65% | 63% |
| Same day as booked | 36% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.2% against 1.0%), osteoporosis (2.4% against 1.2%) and COPD (2.5% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (3.3% against 4.6%) and diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 21.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Cancer | All ages | 3.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Serious mental illness | All ages | 2.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.1% | 74.9% |
Glastonbury Health Centre, 1 Wells Road, Glastonbury, BA6 9DD. Phone: 01458 834100. Website: www.glastonburyhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Glastonbury Surgery | 0.6 km | 87% |
| L85029 - Vine Surgery Partnership | 3.1 km | 80% |
| Wells Health Centre Partnership | 7.3 km | 90% |
| Wells City Practice | 7.3 km | 91% |
| Edington Surgery | 11.4 km | 88% |
- Glastonbury Surgery (87% overall experience good)
- L85029 - Vine Surgery Partnership (80% overall experience good)
- Wells City Practice (91% overall experience good)
- Wells Health Centre Partnership (90% overall experience good)
How do patients rate Glastonbury Health Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Glastonbury Health Centre as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Glastonbury Health Centre?
5,931 patients were registered in September 2026, down 1.3% on a year earlier.
What is Glastonbury Health Centre's CQC rating?
Good overall, published in January 2019.
How many GPs does Glastonbury Health Centre have?
2.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,492 patients per GP against 2,171 across England.
Are appointments at Glastonbury Health Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glastonbury Health Centre's phone number?
01458 834100.