L85029 - Vine Surgery Partnership, Street: patient reviews and CQC rating
L85029 - Vine Surgery Partnership is a GP practice in Street with 12,876 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 5.5 full-time-equivalent qualified GPs, or 2,327 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about L85029 - Vine Surgery Partnership
Its best result against England is the share who said they were treated with care and concern: 92%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 27%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
48% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (76%). 98 patients answered the survey (response rate 33%).
| Survey question | L85029 - Vine Surgery Partnership | Somerset | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 48% | 60% | 57% |
| Easy to contact via the website | 43% | 61% | 58% |
| Easy to contact via the NHS App | 27% | 59% | 54% |
| Reception team helpful | 79% | 87% | 85% |
| Last contact good | 67% | 75% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for L85029 - Vine Surgery Partnership is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,876 patients were registered at L85029 - Vine Surgery Partnership in September 2026, down 2.0% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,327 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 3.9 nurses and 5.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.2 | 6.8 |
| August 2024 | 6.0 | 7.0 |
| August 2025 | 5.5 | 6.4 |
| August 2026 | 5.5 | 6.6 |
From June 2026 to August 2026 the practice recorded 5,022 appointments a month, or 390 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | L85029 - Vine Surgery Partnership | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 390 | 494 | 510 |
| Face to face | 74% | 65% | 63% |
| Same day as booked | 31% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.1% against 1.2%), heart failure (2.2% against 1.1%) and peripheral arterial disease (1.0% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 15.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Osteoporosis | 50+ yrs | 4.1% | 1.2% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.9% | 74.9% |
L85029 - Vine Surgery Partnership, Vine Surgery, Vine Health Park, Hindhayes Lane, Street, BA16 0ET. Phone: 01458 841122. Website: www.vinesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Glastonbury Surgery | 2.7 km | 87% |
| Glastonbury Health Centre | 3.1 km | 85% |
| Edington Surgery | 10.0 km | 88% |
| Wells Health Centre Partnership | 10.3 km | 90% |
| Wells City Practice | 10.3 km | 91% |
- Glastonbury Health Centre (85% overall experience good)
- Glastonbury Surgery (87% overall experience good)
- Wells City Practice (91% overall experience good)
- Wells Health Centre Partnership (90% overall experience good)
How do patients rate L85029 - Vine Surgery Partnership?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of L85029 - Vine Surgery Partnership as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at L85029 - Vine Surgery Partnership?
12,876 patients were registered in September 2026, down 2.0% on a year earlier.
What is L85029 - Vine Surgery Partnership's CQC rating?
Good overall, published in December 2018.
How many GPs does L85029 - Vine Surgery Partnership have?
5.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,327 patients per GP against 2,171 across England.
Are appointments at L85029 - Vine Surgery Partnership face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is L85029 - Vine Surgery Partnership's phone number?
01458 841122.