Victoria Eastbourne PCN: primary care network practices and patient survey
Victoria Eastbourne PCN is a primary care network of 4 GP practices with 49,866 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,096 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Victoria Eastbourne PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at Manor Park Medical Centre to 82% at Victoria Medical Centre, with a median of 72% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Vita Healthcare - Grove Road Surgery has the highest share finding it easy to get through by phone (66%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Victoria Medical Centre | 27,406 | 82% | 51% | Requires improvement | 1,968 |
| Vita Healthcare - Grove Road Surgery | 5,745 | 75% | 66% | – | 2,125 |
| Downlands Medical Centre | 10,106 | 68% | 30% | Good | 2,391 |
| Manor Park Medical Centre | 6,609 | 60% | 40% | Good | 2,253 |
Results for the network as a whole, from 410 responses, against Surrey and Sussex and England.
| Survey question | Victoria Eastbourne PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 47% | 55% | 57% |
| Easy to contact via the website | 51% | 59% | 58% |
| Easy to contact via the NHS App | 51% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
There are 2,096 registered patients per full-time-equivalent qualified GP in Victoria Eastbourne PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 446 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Victoria Eastbourne PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,096 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 446 | 521 | 510 |
| Face-to-face appointments | 77% | 58% | 63% |
| Same day as booked | 31% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 26% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Victoria Eastbourne PCN is osteoporosis (2.0% against 1.2%), and the furthest below is diabetes (7.4% against 7.9%).
| Condition register | Age group | Victoria Eastbourne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% | 7,251 |
| High blood pressure | All ages | 16.7% | 15.2% | 8,506 |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% | 3,214 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 3,161 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 3,385 |
| Cancer | All ages | 5.3% | 3.8% | 2,722 |
| Atrial fibrillation | All ages | 3.7% | 2.2% | 1,874 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,767 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,320 |
| COPD | All ages | 2.2% | 1.9% | 1,141 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 458 |
| Serious mental illness | All ages | 1.3% | 1.0% | 688 |
| Dementia | All ages | 1.3% | 0.8% | 649 |
| Heart failure | All ages | 1.3% | 1.1% | 644 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 440 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 365 |
| Palliative care | All ages | 0.7% | 0.6% | 340 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 314 |
| Learning disability | All ages | 0.6% | 0.6% | 311 |
- Alps Group PCN (4 practices)
- Eastbourne East PCN (3 practices)
- Greater Wealden PCN (5 practices)
- Hailsham PCN (2 practices)
- High Weald PCN (7 practices)
Which practices are in Victoria Eastbourne PCN?
Downlands Medical Centre, Manor Park Medical Centre, Victoria Medical Centre and Vita Healthcare - Grove Road Surgery.
How do patients rate Victoria Eastbourne PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Victoria Eastbourne PCN cover?
49,866 registered patients across 4 practices in September 2026.
How many patients per GP does Victoria Eastbourne PCN have?
2,096 per full-time-equivalent qualified GP, against 2,171 across England.