Eastbourne East PCN: primary care network practices and patient survey
Eastbourne East PCN is a primary care network of 3 GP practices with 36,499 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,154 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Eastbourne East PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Sovereign Practice to 75% at Harbour Medical Practice, with a median of 73% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Harbour Medical Practice has the highest share finding it easy to get through by phone (49%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Harbour Medical Practice | 7,578 | 75% | 49% | Good | 2,915 |
| Stone Cross Surgery | 15,143 | 73% | 40% | Good | 2,285 |
| Sovereign Practice | 13,778 | 68% | 28% | Good | 1,784 |
Results for the network as a whole, from 334 responses, against Surrey and Sussex and England.
| Survey question | Eastbourne East PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 71% | 78% | 77% |
| Easy to contact by phone | 37% | 55% | 57% |
| Easy to contact via the website | 46% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 63% | 73% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,154 registered patients per full-time-equivalent qualified GP in Eastbourne East PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 739 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.8% over the year (England: shrank 1.1%).
| Measure | Eastbourne East PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,154 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 739 | 521 | 510 |
| Face-to-face appointments | 47% | 58% | 63% |
| Same day as booked | 50% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 27% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Eastbourne East PCN is rheumatoid arthritis (1.2% against 0.8%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | Eastbourne East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.6% | 14.3% | 5,449 |
| High blood pressure | All ages | 17.8% | 15.2% | 6,393 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 2,612 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 2,421 |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% | 1,935 |
| Cancer | All ages | 5.2% | 3.8% | 1,863 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,260 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,136 |
| COPD | All ages | 2.5% | 1.9% | 892 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 871 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 347 |
| Heart failure | All ages | 1.0% | 1.1% | 360 |
| Dementia | All ages | 1.0% | 0.8% | 354 |
| Serious mental illness | All ages | 0.9% | 1.0% | 337 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 146 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 242 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 212 |
| Learning disability | All ages | 0.6% | 0.6% | 198 |
| Palliative care | All ages | 0.4% | 0.6% | 153 |
- Alps Group PCN (4 practices)
- Greater Wealden PCN (5 practices)
- Hailsham PCN (2 practices)
- High Weald PCN (7 practices)
- Victoria Eastbourne PCN (4 practices)
Which practices are in Eastbourne East PCN?
Harbour Medical Practice, Sovereign Practice and Stone Cross Surgery.
How do patients rate Eastbourne East PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Eastbourne East PCN cover?
36,499 registered patients across 3 practices in September 2026.
How many patients per GP does Eastbourne East PCN have?
2,154 per full-time-equivalent qualified GP, against 2,171 across England.