Alps Group PCN: primary care network practices and patient survey
Alps Group PCN is a primary care network of 4 GP practices with 54,145 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,419 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Alps Group PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at The Lighthouse Medical Practice to 92% at Seaside Medical Centre, with a median of 80% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Arlington Road Medical Practice has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Seaside Medical Centre | 11,606 | 92% | 61% | Good | 1,673 |
| Arlington Road Medical Practice | 11,995 | 87% | 72% | Good | 1,024 |
| Park Practice | 13,268 | 73% | 27% | Good | 1,488 |
| The Lighthouse Medical Practice | 17,276 | 70% | 44% | Outstanding | 1,631 |
Results for the network as a whole, from 434 responses, against Surrey and Sussex and England.
| Survey question | Alps Group PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 50% | 55% | 57% |
| Easy to contact via the website | 47% | 59% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
There are 1,419 registered patients per full-time-equivalent qualified GP in Alps Group PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 611 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.1% over the year (England: shrank 1.1%).
| Measure | Alps Group PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,419 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 611 | 521 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 44% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 25% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Alps Group PCN is osteoporosis (2.9% against 1.2%).
| Condition register | Age group | Alps Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.4% | 14.3% | 9,643 |
| High blood pressure | All ages | 18.7% | 15.2% | 10,306 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 3,687 |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% | 3,448 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,996 |
| Cancer | All ages | 5.6% | 3.8% | 3,059 |
| Atrial fibrillation | All ages | 3.7% | 2.2% | 2,024 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,976 |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% | 685 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,482 |
| COPD | All ages | 2.5% | 1.9% | 1,395 |
| Serious mental illness | All ages | 1.6% | 1.0% | 876 |
| Heart failure | All ages | 1.4% | 1.1% | 745 |
| Dementia | All ages | 1.3% | 0.8% | 700 |
| Learning disability | All ages | 0.9% | 0.6% | 518 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 416 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 424 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 448 |
| Palliative care | All ages | 0.7% | 0.6% | 370 |
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Hailsham PCN (2 practices)
- North & Central Brighton PCN (4 practices)
- Rural Rother PCN (7 practices)
- The Havens PCN (3 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in Alps Group PCN?
Arlington Road Medical Practice, Park Practice, Seaside Medical Centre and The Lighthouse Medical Practice.
How do patients rate Alps Group PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Alps Group PCN cover?
54,145 registered patients across 4 practices in September 2026.
How many patients per GP does Alps Group PCN have?
1,419 per full-time-equivalent qualified GP, against 2,171 across England.