Seaside Medical Centre, Eastbourne: patient reviews and CQC rating
Seaside Medical Centre is a GP practice in Eastbourne with 11,606 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 6.9 full-time-equivalent qualified GPs, or 1,673 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Seaside Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 8 practices in Eastbourne with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 20 points higher than in 2025 (72%). 97 patients answered the survey (response rate 22%).
| Survey question | Seaside Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 61% | 55% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 34 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Seaside Medical Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,606 patients were registered at Seaside Medical Centre in September 2026, down 1.5% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.9 full-time-equivalent qualified GPs, there are 1,673 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.5 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 6.9 |
| August 2024 | 5.7 | 5.7 |
| August 2025 | 5.7 | 6.8 |
| August 2026 | 6.9 | 7.8 |
From June 2026 to August 2026 the practice recorded 6,244 appointments a month, or 538 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 43% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Seaside Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 521 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), serious mental illness (1.8% against 1.0%) and COPD (3.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 31.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.8% | 14.3% |
| High blood pressure | All ages | 15.8% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Seaside Medical Centre, 18 Sheen Road, Eastbourne, BN22 8DR. Phone: 01323 725667. Website: www.seasidemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sovereign Practice | 1.1 km | 68% |
| The Lighthouse Medical Practice | 1.3 km | 70% |
| Vita Healthcare - Grove Road Surgery | 1.3 km | 75% |
| Arlington Road Medical Practice | 1.3 km | 87% |
| Park Practice | 2.6 km | 73% |
- Arlington Road Medical Practice (87% overall experience good)
- Park Practice (73% overall experience good)
- The Lighthouse Medical Practice (70% overall experience good)
How do patients rate Seaside Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Seaside Medical Centre as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Seaside Medical Centre?
11,606 patients were registered in September 2026, down 1.5% on a year earlier.
What is Seaside Medical Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does Seaside Medical Centre have?
6.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,673 patients per GP against 2,171 across England.
Are appointments at Seaside Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Seaside Medical Centre's phone number?
01323 725667.