Hailsham PCN: primary care network practices and patient survey
Hailsham PCN is a primary care network of 2 GP practices with 20,919 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,213 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Hailsham PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Bridgeside Surgery to 77% at The Quintin Medical Practice, with a median of 69% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. The Quintin Medical Practice has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Quintin Medical Practice | 14,027 | 77% | 72% | Good | 1,889 |
| Bridgeside Surgery | 6,892 | 61% | 22% | Good | 3,401 |
Results for the network as a whole, from 301 responses, against Surrey and Sussex and England.
| Survey question | Hailsham PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 71% | 78% | 77% |
| Easy to contact by phone | 50% | 55% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 42% | 54% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,213 registered patients per full-time-equivalent qualified GP in Hailsham PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 441 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 4.5% over the year (England: shrank 1.1%).
| Measure | Hailsham PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,213 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 441 | 521 | 510 |
| Face-to-face appointments | 83% | 58% | 63% |
| Same day as booked | 34% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 24% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Hailsham PCN is dementia (1.3% against 0.8%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | Hailsham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.8% | 14.3% | 2,937 |
| High blood pressure | All ages | 17.7% | 15.2% | 3,464 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 1,326 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 1,342 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 982 |
| Cancer | All ages | 5.3% | 3.8% | 1,041 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 714 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 664 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 471 |
| COPD | All ages | 2.4% | 1.9% | 470 |
| Dementia | All ages | 1.3% | 0.8% | 253 |
| Heart failure | All ages | 1.1% | 1.1% | 213 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 164 |
| Serious mental illness | All ages | 1.0% | 1.0% | 196 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 79 |
| Palliative care | All ages | 0.9% | 0.6% | 176 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 115 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 128 |
| Learning disability | All ages | 0.5% | 0.6% | 99 |
- Eastbourne East PCN (3 practices)
- Greater Wealden PCN (5 practices)
- High Weald PCN (7 practices)
- Victoria Eastbourne PCN (4 practices)
Which practices are in Hailsham PCN?
Bridgeside Surgery and The Quintin Medical Practice.
How do patients rate Hailsham PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Hailsham PCN cover?
20,919 registered patients across 2 practices in September 2026.
How many patients per GP does Hailsham PCN have?
2,213 per full-time-equivalent qualified GP, against 2,171 across England.