Stone Cross Surgery, Pevensey: patient reviews and CQC rating
Stone Cross Surgery is a GP practice in Pevensey with 15,143 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 6.6 full-time-equivalent qualified GPs, or 2,285 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stone Cross Surgery
Its best result against England is the share who said they were treated with care and concern: 95%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
40% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (67%). 117 patients answered the survey (response rate 32%).
| Survey question | Stone Cross Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 73% | 78% | 77% |
| Easy to contact by phone | 40% | 55% | 57% |
| Easy to contact via the website | 48% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 552 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stone Cross Surgery is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,143 patients were registered at Stone Cross Surgery in September 2026, up 2.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 2,285 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 5.1 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 5.4 |
| August 2024 | 6.4 | 6.4 |
| August 2025 | 6.6 | 6.6 |
| August 2026 | 6.6 | 6.6 |
From June 2026 to August 2026 the practice recorded 10,386 appointments a month, or 686 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 49% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Stone Cross Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 686 | 521 | 510 |
| Face to face | 42% | 58% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.4% against 2.2%), depression (20.6% against 14.3%) and chronic kidney disease (6.7% against 4.6%). It has a lower share for osteoporosis (0.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% |
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Stone Cross Surgery, Mimram Road, Stone Cross, Pevensey, BN24 5DZ. Phone: 01323 761461. Website: www.stonecrosssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Park Practice | 2.6 km | 73% |
| Downlands Medical Centre | 3.3 km | 68% |
| Manor Park Medical Centre | 3.3 km | 60% |
| Harbour Medical Practice | 3.4 km | 75% |
| Sovereign Practice | 4.0 km | 68% |
- Harbour Medical Practice (75% overall experience good)
- Sovereign Practice (68% overall experience good)
How do patients rate Stone Cross Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Stone Cross Surgery as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Stone Cross Surgery?
15,143 patients were registered in September 2026, up 2.9% on a year earlier.
What is Stone Cross Surgery's CQC rating?
Good overall, published in May 2016.
How many GPs does Stone Cross Surgery have?
6.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,285 patients per GP against 2,171 across England.
Are appointments at Stone Cross Surgery face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stone Cross Surgery's phone number?
01323 761461.