Bognor Coastal Alliance PCN: primary care network practices and patient survey
Bognor Coastal Alliance PCN is a primary care network of 3 GP practices with 36,910 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,804 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Bognor Coastal Alliance PCN with survey results, the share of patients describing their overall experience as good ranges from 76% at Grove House Surgery to 86% at Maywood Health Care Centre, with a median of 80% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. West Meads Surgery has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Maywood Health Care Centre | 17,801 | 86% | 71% | Good | 2,422 |
| West Meads Surgery | 7,902 | 80% | 71% | Good | 1,393 |
| Grove House Surgery | 11,207 | 76% | 59% | Good | 1,507 |
Results for the network as a whole, from 304 responses, against Surrey and Sussex and England.
| Survey question | Bognor Coastal Alliance PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 67% | 55% | 57% |
| Easy to contact via the website | 66% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
There are 1,804 registered patients per full-time-equivalent qualified GP in Bognor Coastal Alliance PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 629 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
30% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Bognor Coastal Alliance PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,804 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 629 | 521 | 510 |
| Face-to-face appointments | 71% | 58% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 30% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Bognor Coastal Alliance PCN is dementia (1.8% against 0.8%).
| Condition register | Age group | Bognor Coastal Alliance PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% | 7,368 |
| Depression | 18+ yrs | 16.7% | 14.3% | 5,198 |
| Diabetes | 17+ yrs | 9.7% | 7.9% | 3,039 |
| Asthma | 6+ yrs | 8.2% | 6.6% | 2,919 |
| Cancer | All ages | 5.7% | 3.8% | 2,118 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,433 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 1,599 |
| Atrial fibrillation | All ages | 3.8% | 2.2% | 1,412 |
| Stroke and TIA | All ages | 3.0% | 1.9% | 1,119 |
| COPD | All ages | 2.8% | 1.9% | 1,053 |
| Dementia | All ages | 1.8% | 0.8% | 662 |
| Heart failure | All ages | 1.5% | 1.1% | 539 |
| Serious mental illness | All ages | 1.3% | 1.0% | 478 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 215 |
| Palliative care | All ages | 1.1% | 0.6% | 397 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 306 |
| Learning disability | All ages | 1.0% | 0.6% | 362 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 310 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 279 |
- Arun Integrated Care (AIC) PCN Ltd (3 practices)
- Bognor Community Partnership PCN (2 practices)
- Coastal and South Downs PCN (2 practices)
- Regis Healthcare PCN (4 practices)
Which practices are in Bognor Coastal Alliance PCN?
Grove House Surgery, Maywood Health Care Centre and West Meads Surgery.
How do patients rate Bognor Coastal Alliance PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Bognor Coastal Alliance PCN cover?
36,910 registered patients across 3 practices in September 2026.
How many patients per GP does Bognor Coastal Alliance PCN have?
1,804 per full-time-equivalent qualified GP, against 2,171 across England.