Maywood Health Care Centre, Bognor Regis: patient reviews and CQC rating
Maywood Health Care Centre is a GP practice in Bognor Regis with 17,801 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 7.4 full-time-equivalent qualified GPs, or 2,422 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Maywood Health Care Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 79%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 6 practices in Bognor Regis with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (83%). 96 patients answered the survey (response rate 27%).
| Survey question | Maywood Health Care Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 71% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 54% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 84% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 634 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Maywood Health Care Centre is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,801 patients were registered at Maywood Health Care Centre in September 2026, down 0.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 2,422 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 7.9 nurses and 10.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 9.9 |
| August 2024 | 7.4 | 8.4 |
| August 2025 | 7.4 | 9.0 |
| August 2026 | 7.4 | 12.9 |
From June 2026 to August 2026 the practice recorded 8,454 appointments a month, or 475 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 42% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Maywood Health Care Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 475 | 521 | 510 |
| Face to face | 85% | 58% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), dementia (1.6% against 0.8%) and palliative or supportive care needs (0.9% against 0.6%). It has a lower share for osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% |
| High blood pressure | All ages | 16.7% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.7% | 74.9% |
Maywood Health Care Centre, Maywood Surgery, 225 Hawthorn Road, Bognor Regis, PO21 2UW. Phone: 01243 829141. Website: www.maywoodsurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Meads Surgery | 0.6 km | 80% |
| Bognor Medical Centre | 1.2 km | 66% |
| Bersted Green Surgery | 1.5 km | 71% |
| Grove House Surgery | 1.8 km | 76% |
| Flansham Park Health Centre | 4.6 km | 70% |
- Grove House Surgery (76% overall experience good)
- West Meads Surgery (80% overall experience good)
How do patients rate Maywood Health Care Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Maywood Health Care Centre as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Maywood Health Care Centre?
17,801 patients were registered in September 2026, down 0.6% on a year earlier.
What is Maywood Health Care Centre's CQC rating?
Good overall, published in September 2016.
How many GPs does Maywood Health Care Centre have?
7.4 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,422 patients per GP against 2,171 across England.
Are appointments at Maywood Health Care Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Maywood Health Care Centre's phone number?
01243 829141.