Bognor Medical Centre, Bognor Regis: patient reviews and CQC rating
Bognor Medical Centre is a GP practice in Bognor Regis with 9,136 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2021. It has 3.4 full-time-equivalent qualified GPs, or 2,668 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bognor Medical Centre
Its best result against England is the share who said they were treated with care and concern: 94%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 6 practices in Bognor Regis with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (74%). 98 patients answered the survey (response rate 20%).
| Survey question | Bognor Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 46% | 59% | 58% |
| Easy to contact via the NHS App | 42% | 54% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bognor Medical Centre is Good, published in August 2021. All 5 key questions are rated Good. It held the same rating in the report before (June 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,136 patients were registered at Bognor Medical Centre in September 2026, down 5.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,668 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 4.2 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 5,699 appointments a month, or 624 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bognor Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 624 | 521 | 510 |
| Face to face | 48% | 58% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), serious mental illness (1.9% against 1.0%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for osteoporosis (0.5% against 1.2%), heart failure (0.7% against 1.1%) and chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 34.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.6% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Learning disability | All ages | 1.2% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 42.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 39.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 46.8% | 74.9% |
Bognor Medical Centre, The Bognor Regis Health Centre, West Street, Bognor Regis, PO21 1UT. Phone: 01243 826541. Website: www.bognor-practice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Maywood Health Care Centre | 1.2 km | 86% |
| Bersted Green Surgery | 1.6 km | 71% |
| West Meads Surgery | 1.8 km | 80% |
| Grove House Surgery | 2.9 km | 76% |
| Flansham Park Health Centre | 3.6 km | 70% |
- The Croft Practice (68% overall experience good)
How do patients rate Bognor Medical Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Bognor Medical Centre as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Bognor Medical Centre?
9,136 patients were registered in September 2026, down 5.8% on a year earlier.
What is Bognor Medical Centre's CQC rating?
Good overall, published in August 2021.
How many GPs does Bognor Medical Centre have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,668 patients per GP against 2,171 across England.
Are appointments at Bognor Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bognor Medical Centre's phone number?
01243 826541.