Flansham Park Health Centre, Bognor Regis: patient reviews and CQC rating
Flansham Park Health Centre is a GP practice in Bognor Regis with 12,695 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,262 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Flansham Park Health Centre
Its best result against England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 24%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 6 practices in Bognor Regis with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (74%). 131 patients answered the survey (response rate 39%).
| Survey question | Flansham Park Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 40% | 55% | 57% |
| Easy to contact via the website | 43% | 59% | 58% |
| Easy to contact via the NHS App | 24% | 54% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 255 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Flansham Park Health Centre is Good, published in December 2016. All 5 key questions are rated Good. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,695 patients were registered at Flansham Park Health Centre in September 2026, down 2.3% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,262 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 5.0 nurses and 13.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 9.5 |
| August 2024 | 6.0 | 8.2 |
| August 2025 | 6.0 | 6.0 |
| August 2026 | 5.6 | 7.5 |
From June 2026 to August 2026 the practice recorded 7,770 appointments a month, or 612 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 31% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Flansham Park Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 612 | 521 | 510 |
| Face to face | 75% | 58% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.2% against 2.2%), chronic kidney disease (8.5% against 4.6%) and cancer (6.4% against 3.8%). It has a lower share for osteoporosis (0.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 13.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.6 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.6% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.5% | 4.6% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
99% of the practice's patients live in the PO22 postcode district. 100% live in Arun, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| PO22 | 12,611 | 99% |
Flansham Park Health Centre, 109 Flansham Park, Bognor Regis, PO22 6DH. Phone: 01243 210086. Website: www.flanshampark.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Avisford Medical Group | 3.3 km | 74% |
| Bognor Medical Centre | 3.6 km | 66% |
| Bersted Green Surgery | 3.7 km | 71% |
| Maywood Health Care Centre | 4.6 km | 86% |
| West Meads Surgery | 5.1 km | 80% |
- Arundel Surgery (89% overall experience good)
- Avisford Medical Group (74% overall experience good)
- Bersted Green Surgery (71% overall experience good)
How do patients rate Flansham Park Health Centre?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Flansham Park Health Centre as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Flansham Park Health Centre?
12,695 patients were registered in September 2026, down 2.3% on a year earlier.
What is Flansham Park Health Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Flansham Park Health Centre have?
5.6 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,262 patients per GP against 2,171 across England.
Are appointments at Flansham Park Health Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Flansham Park Health Centre's phone number?
01243 210086.