Burgess Hill & Villages PCN: primary care network practices and patient survey
Burgess Hill & Villages PCN is a primary care network of 4 GP practices with 55,141 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,167 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Burgess Hill & Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at Silverdale Practice to 89% at Meadows Surgery, with a median of 87% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Meadows Surgery has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Meadows Surgery | 10,972 | 89% | 76% | Good | 2,032 |
| Brow Medical Centre | 7,792 | 87% | 64% | Good | 1,483 |
| Mid Sussex Health Care | 22,702 | 86% | 62% | Good | 2,324 |
| Silverdale Practice | 13,675 | 78% | 56% | Good | 2,720 |
Results for the network as a whole, from 427 responses, against Surrey and Sussex and England.
| Survey question | Burgess Hill & Villages PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 85% | 78% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
There are 2,167 registered patients per full-time-equivalent qualified GP in Burgess Hill & Villages PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 684 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 59% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.5% over the year (England: shrank 1.1%).
| Measure | Burgess Hill & Villages PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,167 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 684 | 521 | 510 |
| Face-to-face appointments | 46% | 58% | 63% |
| Same day as booked | 59% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Burgess Hill & Villages PCN is chronic kidney disease (6.6% against 4.6%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Burgess Hill & Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% | 7,109 |
| High blood pressure | All ages | 15.8% | 15.2% | 8,464 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 3,763 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 2,938 |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% | 2,834 |
| Cancer | All ages | 4.8% | 3.8% | 2,554 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,705 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,527 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,115 |
| COPD | All ages | 1.5% | 1.9% | 779 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 295 |
| Heart failure | All ages | 1.0% | 1.1% | 542 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 402 |
| Dementia | All ages | 0.9% | 0.8% | 468 |
| Serious mental illness | All ages | 0.8% | 1.0% | 414 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 312 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 245 |
| Learning disability | All ages | 0.4% | 0.6% | 234 |
| Palliative care | All ages | 0.4% | 0.6% | 219 |
- Alps Group PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- East Grinstead PCN (2 practices)
- Eastbourne East PCN (3 practices)
- Haywards Heath Central PCN (2 practices)
- Haywards Heath Villages PCN (4 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in Burgess Hill & Villages PCN?
Brow Medical Centre, Meadows Surgery, Mid Sussex Health Care and Silverdale Practice.
How do patients rate Burgess Hill & Villages PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Burgess Hill & Villages PCN cover?
55,141 registered patients across 4 practices in September 2026.
How many patients per GP does Burgess Hill & Villages PCN have?
2,167 per full-time-equivalent qualified GP, against 2,171 across England.